- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in ... intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills...with processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee… more
- CVS Health (Raleigh, NC)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for ... for our best-in-class Employee Assistance Program (EAP), Resources for Living . The [insert name of role] plays a vital...at the right time to meet their needs. + Support members in their preferred communication modality, whether via… more
- The Hertz Corporation (Raleigh, NC)
- …Leadership - Operations, Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat , email, and agency correspondence) ... ideal candidate will bring: + Experience leading or influencing high-volume customer support , loyalty programs, or other customer operations + A strong foundation in… more
- Lincoln Financial (Raleigh, NC)
- …at a Glance** The Role at a Glance The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of Excel-based ... and mentorship to the team responsible for annuity technical support . This position will act as a liaison to...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Lincoln Financial (Charlotte, NC)
- …Glance** We are excited to bring on a Specialist, Project Management Support to the Group Protection Portfolio Enablement Organization. The Specialist, Project ... Management Support will contribute to the execution of portfolio initiatives...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Lincoln Financial (Charlotte, NC)
- …the Society of Actuaries' exams at a prescribed pace. The program is designed to support you as you work towards your FSA and provide the training and resources ... program As an Associate Actuary on the Annuity Pricing Support and Analytics Team, you will be responsible for:...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- Wells Fargo (Charlotte, NC)
- …+ HR Case Management + HR Agent Workspace + Employee Relations + Virtual Agent + Live Chat + Now Assist (Generative AI / Agentic AI features) + Serve as ... or recommendations + Review strategic approaches and effectiveness of support function and business performance + Make decisions in...in modules such as HR Case Management, Employee Relations, Live Chat , and Now Assist. + Demonstrated… more
- Cecelia Health (Fayetteville, NC)
- …our innovative virtual specialty medical practice. We provide the training, tools, and support you need to focus on delivering care that transforms lives. We are ... RD will provide intensive nutrition counseling and weight management education and support to enrolled participants with the goal of improving health outcomes. This… more
- Cognizant (Raleigh, NC)
- Cognizant is a large IT Consulting Firm that uses modern technologies to support a wide variety of industries. The Customer Service Representative contributes to ... Cognizant's Contact Center for Foodservice success by providing support to the Selling Team, field partners, and Direct...when required. This role is fully remote for candidates living in the United States. **Role Responsibilities** + Offer… more
- Ryder System (Raleigh, NC)
- …Engineering Lead provides engineering, deployment of engineering solutions and support services for both cloud and on-premise network infrastructures. Provide ... technical expertise and hands on support in network analysis, design, planning, assessment, development, and...activities for network services in alignment with business/customer "Go Live " schedules. + Providing overall third level IT Network… more
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