- Oracle (Boston, MA)
- …intake, risk scoring, owner routing, and verification. + Ensure telemetry and logging support rapid incident detection and post-incident analysis while meeting ... regional teams in mode-switching between crisis response and governance discipline; support knowledge base and SOP development. + Technology evaluation + Assess… more
- Beth Israel Lahey Health (Charlestown, MA)
- …as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging , triaging, resolving, and timely follow up of service ... on tickets not resolved by the Service Desk and Field Support as well as logging , triaging, resolving, and timely follow up of service requests/incidents. The… more
- Beth Israel Lahey Health (Charlestown, MA)
- …as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging , triaging, resolving, and timely follow-up of service ... a job, you're making a difference in people's lives.** The Lead Field Support Technician is responsible for delivering world-class field support services across… more
- State of Massachusetts (MA)
- …developing presentations and memos, note taking and developing meeting summaries, and logging invoices. * Conduct research assignments to support the team's ... Planning group undertakes a range of planning activities in support of the MBTA and MassDOT's Rail and Transit...Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four… more
- Humana (Boston, MA)
- …the Role** We're looking for a Lead Software Engineer with deep expertise in logging and observability engineering. You should be fluent in the principles of open ... plus, we value platform-agnostic thinking and the ability to design resilient, scalable logging solutions using the best-fit tools for the environment. As a Lead… more
- Beth Israel Lahey Health (Burlington, MA)
- …taking a job, you're making a difference in people's lives.** The Field Support Technician will be responsible for delivering world-class field support services ... the Information Technology Service Management suite provided, this Tier 2 In-person support position is responsible for all aspects of customer requests and incident… more
- CDM Smith (Lowell, MA)
- …ID:** 43256BR **Business Unit:** FSU **Job Description:** We are seeking Geologists to support Federal Projects with agencies such as EPA, USACE, and DOE. The ... * Plan and conduct geologic and environmental investigations * Conduct drilling and logging for moderate to highly complex projects * Log soil/rock cores and prepare… more
- Coinbase (Boston, MA)
- …across the customer lifecycle. * Establish and own business metrics for customer support optimization * Develop real-time logging and prediction systems that ... we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in Coinbase's relationship… more
- Ensono (Boston, MA)
- …mainframe database Software upgrades coupled with administration and tuning to support our customers' Software AG ADABAS environments. The individual will need ... database reorganizations, creating and maintaining disaster recovery procedures and overall support of customer needs and requests. The successful candidate will be… more
- Manulife (Boston, MA)
- …a Senior Full Stack Software Engineer, you will also work as a Level 2 Production Support Engineer, you will work closely with Level 1 support teams, Level 3 ... bottlenecks and optimize application performance and scalability. + Deployment & Release Support : Partner with DevOps teams to ensure smooth deployments and rollback… more