- Beth Israel Lahey Health (Charlestown, MA)
- …or Remedy 7. Advanced technical computer skills as required for technical support specific to functional area and related systems. **Preferred ... a difference in people's lives.** Responsible for delivering world class field support services across all BILH entities and its affiliates. Using the Information… more
- Rocket Software (Waltham, MA)
- …validate knowledge articles to solve Service Requests and Incidents. + Provide onsite technical support (MSFT Teams, AV, etc.) for on-site meetings and events. ... scheduling may be required. **Required Qualifications:** + 2 - 3 years of IT Support or Service Desk Experience. + Basic technical certifications desirable, ie… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... service delivery demands. + Provide 100% phone and remote technical support , or chat or through the...and work incoming Service Desk calls, chats, tickets + Support Microsoft, Apple , business and third-party applications… more
- KBR (Ipswich, MA)
- …of the Australian Defence Force (ADF). This position provides front-line, user-focused technical support , training, and guidance to EFB users across the ... has commenced to resolve their query, issue; or other support needs. (KPI) + Provide technical advice...device management. + Proficient in using EFB systems on Apple iOS devices, with working knowledge of supporting infrastructure.… more
- Red River (Lexington, MA)
- …with one of our clients in the Lexington, MA area. This person will handle technical support requests directly from our customers, as well as escalation from ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- EPAM Systems (Boston, MA)
- …our team onsite in the Seaport area of Boston to provide essential technical support across multiple operating systems and devices. You'll troubleshoot hardware ... service to ensure users can work efficiently across Windows, Mac , and mobile platforms. EPAM values every role in...**Requirements** + Minimum 2 years of experience in IT support or related technical role + Demonstrated… more
- Ryder System (Boston, MA)
- …latency) to identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with ... and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including… more
- Comcast (Plymouth, MA)
- …now or in the future.** **Job Description** **Core Responsibilities** + Provide technical support and maintenance for macOS and Linux-based production ... or any other basis protected by applicable law. **Skills:** Collaboration; Linux; Apple Mac OS; Communication; Information Technology (IT) Systems Base pay… more
- Beth Israel Lahey Health (Charlestown, MA)
- …variety of systems. 6. Advanced technical computer skills as required for technical support specific to functional areas and related systems. 7. Knowledge of ... people's lives.** The Service Desk Analyst is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and… more
- Robert Half Technology (Woburn, MA)
- …join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical support and assistance to internal users, ensuring their issues are ... commitment to delivering excellent customer service. Responsibilities: * Respond promptly to technical support requests from internal users, ensuring all issues… more