- Cayuse Holdings (Richmond, VA)
- …emergencies including major incident manage escalation to ITOC and/or Major Incident Management Team + Manages continuous improvement through ongoing ... technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the customer in… more
- Cognizant (Richmond, VA)
- …to maintain system stability and performance. + Follow and participate in incident management , major incident management , problem management , ... change management , and configuration management processes. + Manage, create, update and execute GxP documentation such as test scripts as required to ensure all relevant Compliance policies and regulations are met + Expected to be on call as needed to… more
- Insight Global (Arlington, VA)
- …and issues, and coordinate root cause analysis for Incident , Problem, and Major Incident - Management activities that impact service or service ... the service via process, technologies, automation, etc. - Logistics and Project Management - Create and Maintain Project Schedule and Deliverables related to… more
- NiSource (Chester, VA)
- …with security, disaster recovery, acceptable use, data retention and other areas* Lead major incident management and service requests* Maintain CMDB and ... collaboration services. This role will lead the planning, execution, and management of NiSource's cloud migration to include strategy, assessment of existing… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- TekSynap (Springfield, VA)
- …all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of ... the Incident Management Process and ensuring that incidents are managed and reported in accordance with the Incident Management process. Is the… more
- Koniag Government Services (Alexandria, VA)
- …Services company, is seeking a Cyber Defense - Senior Security Operations Center/ Incident Response Analyst to support **KDS** and our government customer in ... weeks paid time off, and more. KDS is seeking an experienced Senior SOC/ Incident Response Analyst to lead security monitoring, detection, and response activities for… more
- AIG (Reston, VA)
- …improvement by recommending and collecting various key metrics for reporting to senior management on Incident Response. Requirements: + An understanding of cyber ... Senior Cyber Defense Incident Responder AIG is seeking a highly skilled...candidate exposure to all elements of an attack lifecycle. Major Job Responsibilities: + Investigate potential cyber-attacks and intrusion… more
- General Dynamics Information Technology (Reston, VA)
- …Required:** None **Job Family:** Cyber Security **Skills:** Case Management ,Cybersecurity, Incident Analysis,Security Incident Response **Experience:** ... research and gather information for mitigation coordination. + Utilize cyber and case management tools. + Prepare case evidence and incident reports. + Provide… more
- PenFed Credit Union (Mclean, VA)
- …process to minimize business impact with a key objective of High Severity and Major Incident deterrence. + Analyze incident , problem and change data, ... to help continuously drive improvement. + Manage High-Severity and Major Incidents. Coordinate infrastructure and application teams to enable...required. + Proficient in Change Management , Problem Management , and Incident Management in… more