- Capgemini (Austin, TX)
- …Manager is to undertake management of Major Incidents, ensuring that they are managed and communicated within the scope of Service Level Agreement, securing ... staff competencies. The ultimate objective is to restore IT services as soon as possible. The role of Major...The role of Major Incident Manager is embedded into Service Management Team and therefore works closely with Incident… more
- Ricoh Americas Corporation (Dallas, TX)
- Administrator - Systems Operator, Service Advantage (SA) **Location:** Designated Service Advantage Partner Site(s) **Reports To:** Partner Support Team / Field ... Digital Automation Systems Operator serves as the on-site technical lead within Service Advantage Partner locations, responsible for operating and supporting a range… more
- Ricoh Americas Corporation (Houston, TX)
- …Strategic Senior Technology Specialist executes the core equipment and basic services strategy within assigned Strategic and Enterprise Accounts, working closely ... + Partner with the Client Executive to implement equipment and basic services strategy within assigned accounts. + Independently lead customer engagements, meetings,… more
- Mass Markets (TX)
- …Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services , and Technology Services , to mid-market, Federal ... negotiation, and strategic partnerships + Deep understanding of IT, BPO services , and consulting/software solutions + Strong business acumen, financial literacy, and… more
- Mass Markets (Killeen, TX)
- …Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services , and Technology Services , to mid-market, Federal ... dependable, and driven. Previous experience in call center operations or client services is highly desirable. This is a full-time, on-site position requiring… more
- Mass Markets (Killeen, TX)
- …Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services , and Technology Services , to mid-market, Federal ... a strong work ethic. Prior experience in call center operations or client services is highly desirable. This is a full-time, local, on-site position and requires… more
- Mass Markets (Killeen, TX)
- …Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services , and Technology Services , to mid-market, Federal ... connect with prospective customers, promote and upsell products and services , and deliver exceptional customer experiences. With our industry-leading training,… more
- Mass Markets (Killeen, TX)
- …Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services , and Technology Services , to mid-market, Federal ... with current and potential customers, introduce exciting new products, upsell services , and deliver exceptional customer experiences all while representing some of… more
- Mass Markets (TX)
- …Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services , and Technology Services , to mid-market, Federal ... for new hire agents to ensure they understand the company's products, services , and procedures. + Create educational materials such as digital presentations,… more
- Ricoh Americas Corporation (Dallas, TX)
- …encourages retention. + Harness your expertise in Ricoh products and services to streamline operations, ensuring quality and efficiency, and exploring innovative ... and satisfaction through continuous feedback loops and steadfast commitment to service excellence. + Foster a service -oriented environment, gathering regular… more