- Amazon (North Reading, MA)
- …for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our… more
- Coinbase (Boston, MA)
- …and alignment. Attendance is expected and fully supported. The Senior Manager , HR Business Partner will support Coinbase's global Customer Experience organization, ... employee relations issues. * Analyze trends & use data to develop people's insights and influence change. * Build excellent working relationships across the business… more
- Coinbase (Boston, MA)
- …science, and business analytics, our team transforms raw data into actionable insights through solid pipelines, scalable data models, and intuitive tools. By ... data pipelines or directly solving business problems and delivering insights . As the leader of the analytics engineering team,...of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect… more
- Verint Systems, Inc. (Boston, MA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... technology platform, the team combines their solution expertise with insights from Presales Consultants to rapidly build tailored prototypes...the art of the possible. As a Demo Strategy Manager , you will lead a presales team, ensuring timely… more
- Sprinklr (MA)
- …our culture here: The Sprinklr Way. **Job Description** The **Technical Success Manager (TSM) - Service** owns the strategic technical relationship with Sprinklr's ... enterprise customers in customer service, CX , and contact center operations. You will drive the...teams on behalf of the customer. + Feed field-level insights back into Sprinklr's product development lifecycle-ensuring platform evolution… more
- Grant Thornton (Boston, MA)
- Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the ... Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience...stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral data… more
- Amazon (Westborough, MA)
- …status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- Coinbase (Boston, MA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively with your team to drive… more
- Cardinal Health (Boston, MA)
- …customer experience ( CX ) through Integrated CRM. We provide opportunities and insights for internal teams to drive sales, service and marketing value and ... synergies by consolidating customer 360 data and leveraging AI and ML capabilities. **_Responsibilities_** + Demonstrates knowledge of software development techniques and fluency in software languages and application programming interfaces. + Conveys general… more
- Verint Systems, Inc. (Boston, MA)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... is responsible for survey design, data evaluation, and development of in-depth insights tied to client business challenges. The Sr. Client Analyst works closely… more