- Crate & Barrel (Northbrook, IL)
- …and data into actionable insights and high-impact business strategies. The CX Manager will lead deep-dive analyses, champion customer-centric initiatives ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer Experience ( CX )...improvements in customer satisfaction and loyalty. This is an on- site position (Monday through Thursday) based out of our… more
- Amazon (Chicago, IL)
- Description AWS is seeking a WW Sr Manager , Partner Business Development to manage our Connect partner GTM strategy globally for Amazon Connect solutions. Amazon ... Tasks, Customer Data Profiles, and more). As the Sr Manager , WW Partner Business Development global leader, you will...have the opportunity to create and deliver on our strategy to build mind share and adoption of Amazon… more
- Coinbase (Springfield, IL)
- …Science, and CX teams to align on ambitious objectives, define strategy , and drive execution for our customer-facing support technology ecosystem. *What you'll ... and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE)...facing support product area from crafting the vision and strategy to executing. * Define and execute a roadmap… more
- Coinbase (Springfield, IL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is ... with Product, Data Science, and Customer Experience teams to define strategy , architecture, and execution for our customer facing support technology ecosystem.… more
- Amazon (Chicago, IL)
- …the right place. Amazon Ads is looking for a Senior Product Release Manager , Global Release Management to lead release management globally for advertising products, ... to the advertising business. They are expected to influence product development strategy to launch the right advertising solutions for advertisers. They enable… more
- Coinbase (Springfield, IL)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... a sub-team of Customer Experience. The Consumer Content team supports all content strategy and creation efforts across the company to ensure that customers in every… more
- Coinbase (Springfield, IL)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy , planning, and execution for the ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more
- UKG (Springfield, IL)
- …including an Intelligence Architect, Signal Analyst, and Digital Concierge Program Manager . Success Outcomes Early Detection of Risk and Opportunity Signals surface ... 8+ years of experience using customer data and analytics to inform strategy , including 3-5 years leading teams that operationalize signal or intelligence frameworks.… more
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