• Customer Service Manager - Remote

    Sharecare (Albany, NY)
    …daily support and management of the team. In addition, the Customer Service Manager is responsible for metric and quality performance monitoring. The ... direction of the Sr Manager of Customer Service , the Customer Service Manager ...Functions:** + **Team Supervision** **: Oversee daily operations and performance of customer service representatives.** + Manages,… more
    Sharecare (07/24/25)
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  • Service Quality Manager

    Transdev (Garden City, NY)
    Service Quality Manager The Service Quality Manager supports Transdev's contracted services agreement with Nassau County by providing hands on ... and exercises the full authority of the Company.Delivery of high- quality service to the riding public is...response necessary + Implement corrective actions to support on-time performance via dispatching to field staff, operators, etc. +… more
    Transdev (07/18/25)
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  • Manager , Quality and Patient Safety

    WMCHealth (Suffern, NY)
    …and quality activities with demonstrated outcome improvement, enhancing Bon Secours Charity service delivery. The Manager of Quality and Patient Safety ... Manager , Quality and Patient Safety Company:...ongoing assessment and compliance. . Maintains confidentiality of all quality / performance improvement documents, data, and meeting discussions.… more
    WMCHealth (06/03/25)
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  • Repair Vendor Performance Manager

    Windstream Communications (Albany, NY)
    …Internet better (TM) every day. ** ** **About This Role** The Repair Vendor Performance Manager for Kinetic Consumer Repair is responsible for overseeing and ... enhancing the operational performance of our external partnered repair vendors. This role...are met with excellent customer experience through efficient processes, high- quality service delivery, and continuous improvement in… more
    Windstream Communications (07/22/25)
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  • Production Performance Manager

    Nestle (Bohemia, NY)
    **Position Summary:** As the Production Performance Manager , you will have complete accountability and autonomy to develop and execute the improvement strategy ... record of effectively leading and motivating teams to enhance performance . Join our dynamic team and make a significant...and accountability at the lowest level. + Ensure the quality of the data in the systems (consumptions, Nominal… more
    Nestle (06/21/25)
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  • Quality Manager Representative

    BioLife Plasma Services (Latham, NY)
    …errors, deficiencies, discrepancies and observations to center management and the Regional Quality Manager . May stop operations or shipments when donor or ... quality department. Provides feedback during the recruitment process for quality department employees, including performance evaluations and merit increases.… more
    BioLife Plasma Services (07/13/25)
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  • Manager , Performance Improvement

    Saratoga Hospital (Saratoga Springs, NY)
    …years Quality Management/Improvement experience with direct experience in Quality Measures/pay-for- performance improvement preferred. Lean Six Sigma Green or ... Quality Improvement Specialist Location: Saratoga Springs, NY Employment...a vital part of our administrative team, ensuring excellent service , collaboration, and patient outcomes in a fast-paced healthcare… more
    Saratoga Hospital (07/08/25)
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  • New York Business Performance Improvement…

    Robert Half (New York, NY)
    JOB REQUISITION New York Business Performance Improvement - People and Change Manager LOCATION NEW YORK CITY ADDITIONAL LOCATION(S) JOB DESCRIPTION You Belong ... You: Protiviti is looking for a People & Change Manager to join our growing Business Performance ...relationships with client personnel and further these relationships through quality product delivery. You'll foster a network within the… more
    Robert Half (06/26/25)
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  • Project Manager II-Mount Sinai Health…

    Mount Sinai Health System (New York, NY)
    **Job Description** **Project Manager II MSH HSO Quality FT Days** The Project Manager is a highly-motivated individual with excellent problem-solving and ... collaboratively with leadership and staff across hospitals, departments and service lines to manage projects aligned with the Health...timely manner in order to achieve goals. The Project Manager will plan, manage and execute performance … more
    Mount Sinai Health System (06/26/25)
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  • Regional Quality Manager - External…

    Keurig Dr Pepper (Albany, NY)
    …all technical activities within region. These activities are determined in cooperation with the Quality Director and Senior Manager and are to be based on a ... **Job Overview:** The Manager , Regional Technical Services, will use field-based skills...partners, helping them effectively manufacture and deliver the highest quality KDP product to our customers. This role will… more
    Keurig Dr Pepper (06/21/25)
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