- Emory Healthcare/Emory University (Atlanta, GA)
- …ITSM team members. + Provide feedback on junior staff performance to ITSM manager . + Perform other responsibilities as assigned. **Preferred Qualifications:** ... best practices for request fulfillment + Experience in designing and optimizing ITSM request workflows + Familiarity with ServiceNow Performance Analytics and… more
- Bank of America (Kennesaw, GA)
- Senior ServiceNow ITSM Developer Pennington, New Jersey;Richmond, Virginia; Chandler, Arizona; Charlotte, North Carolina; Kennesaw, Georgia **To proceed with ... make an impact. Join us! **Job Description:** The **Senior ServiceNow ITSM Developer** isresponsible for the analysis,...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Warner Bros. Discovery (Atlanta, GA)
- …you are celebrated, here you can thrive. Your New Role **:** The **Senior Product Manager - ITSM (Broadcast Focus)** will play a pivotal role in the Enterprise ... Based in **Atlanta** , this role reports to the ** Manager of Product Management** and is part of a...ITSM . + **3+ years** of hands-on experience with ** ServiceNow ** , including deep knowledge of ** ITSM **… more
- Norfolk Southern (Atlanta, GA)
- Process Manager , Infrastructure and Platform Management (ITIL/ ITSM ) Apply now " **Date:** Aug 22, 2025 **Location:** Atlanta, GA, US, 30308 **Company:** Norfolk ... Required** * 5+ years of experience in a Process Manager , ITSM , or ITIL practice position. *...platform capabilities to enterprise. * Certified ITIL Professional * ServiceNow Certified **Work Conditions** Environment: Hybrid on-site (3) days… more
- Norfolk Southern (Atlanta, GA)
- …the SVRO Workstream Leader for funding. * Coordinates ITSM projects with the ITSM program manager . * Submits joint project reports with the program ... Process Owner, Service Portfolio & Catalog Management (ITIL/ ITSM ) Apply now " **Date:** Aug 22, 2025...manager to the Steering Committee. * Reviews changes in… more
- Warner Bros. Discovery (Atlanta, GA)
- …Portfolio Management (APM), Enterprise Architecture (EA), and Service modeling within the ServiceNow platform. This position will be based in Atlanta and will report ... directly to the **Senior Manager , Business Service Mapping** . As a senior...detail-oriented professional with a strong grasp of CSDM 4.0, ServiceNow CMDB, Software Asset Management (SAM), and EA concepts.… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …workflows to ServiceNow , leveraging AI/ML capabilities for predictive analytics in ITSM , ITOM, and Employee Center Pro. + Partner with Enterprise Architects to ... and work effectively in fast-paced, dynamic environments. + Candidates with relevant ITSM , ServiceNow , &/or Project Management certifications may be considered… more
- Deloitte (Atlanta, GA)
- …proactive management of the associated business and cyber risks. As a Manager , you'll provide consulting and implementation services that integrate risk, regulatory, ... well beyond Cyber Risk. Key Responsibilities: + Design and architect ServiceNow security solutions focusing on Security Operations, Integrated Risk Management, and… more
- Bank of America (Kennesaw, GA)
- …+ ITIL v3 Foundation Certification + Experience operating a process on the ServiceNow ITSM platform **Desired Experience:** + Experience with ServiceNow ... ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano,...a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization… more
- Warner Bros. Discovery (Atlanta, GA)
- …within the ServiceNow platform. Based in Atlanta and reporting to the Senior Manager of Platform Architecture - ServiceNow , this role will serve as a key ... services. + Ensure consistent use of CSDM across all ServiceNow modules, including ITSM , ITOM, APM, and...of CSDM across all ServiceNow modules, including ITSM , ITOM, APM, and Service Portfolio Management. **CSDM Framework… more