- Cognizant (Atlanta, GA)
- …Solid functional knowledge of 3PL business processes. . 2-3 years of experience with ITSM tools (eg, ServiceNow ). . 1-2 years of Service Delivery experience. ... **These will help you stand out** . Experience in driving automation and AI-based solutions within WMS environments. . Strong leadership and team management skills across onsite and offshore teams. . Ability to anticipate operational challenges and implement… more
- Gentiva (Atlanta, GA)
- …Management Information Systems, Computer Science, or related field preferred + Experience with ServiceNow or other ITSM platforms is a plus + Technical ... Services team. Reporting to the Senior IT Service Desk Manager , this role plays a vital part in delivering...service + Document all tickets and resolutions in the ServiceNow system + Escalate complex issues when needed and… more
- PagerDuty (Atlanta, GA)
- …partner. You can rapidly learn 3rd-party applications and their platform concepts ( ServiceNow , Atlassian, Salesforce, etc) and design a platform strategy that is ... development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools + Partner with… more
- Truist (Atlanta, GA)
- …database engineering or related technical roles. 3. Experience with IT Service Management ( ITSM ) tools such as ServiceNow with solid understanding of incident, ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Minimal and up to 10%… more
- Truist (Atlanta, GA)
- …for both on-premise and cloud environments. 4. Proficiency with IT Service Management ( ITSM ) tools such as ServiceNow , and familiarity with incident, problem, ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Minimal and up to 10%… more
- Bank of America (Kennesaw, GA)
- …user support, release support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical ... and financial industry standards + Experience with CMDB, ITAM, ITSM and Discovery processes **Skills:** + Innovative Thinking +...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- BAE Systems (Savannah, GA)
- …the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow , perform basic resolutions and workarounds for ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- BAE Systems (Atlanta, GA)
- …for escalated incidents, document detailed resolutions, trends, and recommendations in ITSM platforms like ServiceNow , and collaborate with cross-functional ... NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager , VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service,… more
- Truist (Atlanta, GA)
- …database engineering or related technical roles. 3. Experience with IT Service Management ( ITSM ) tools such as ServiceNow with solid understanding of incident, ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Minimal and up to 10%… more
- Truist (Atlanta, GA)
- …asset discovery tools, or telemetry-driven asset classification solutions. 8. Familiarity with ServiceNow Change & Asset modules, or similar ITSM platforms, and ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. **Travel** Minimal and up to 10%… more