- Liberty Utilities (Apple Valley, CA)
- …improvements based on data insights. + Support the Manager of Data Analytics and Manager Voice of Customer with process design and workshops to jointly ... Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US,… more
- Microsoft Corporation (Mountain View, CA)
- …Microsoft AI (MAI) at the forefront of innovation as a **Principal Technical Program Manager (TPgM)** for **Copilot's Voice & Vision (V&V) team.** In this ... Own and manage the back-end infrastructure for the Copilot Voice & Vision stack, applying technical expertise in modern...strategies-to inform product and engineering decisions. + Support upstream customer teams as they develop new features on the… more
- Providence (CA)
- …in a multi-data center environment + Proficiency in Cisco UCS technologies, including Call Manager , CUBE, Unity, WebEx Calling, and Voice Gateways + Expertise in ... **Description** **Principal Network Engineer IS, Voice and Unified Communications (UC)** **Providence caregivers are not simply valued - they're invaluable. Join our… more
- Northrop Grumman (Redondo Beach, CA)
- …will have a strong background in VoIP technologies, Cisco Unified Communications Manager , and related voice technologies. Key Responsibilities: + Design and ... voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical… more
- Leidos (Lompoc, CA)
- …IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System. + Provide consistent execution of Voice availability and reliability ... **Description** Leidos has an opening for a ** Voice and Hardware Systems Engineer** to support a client's requirements in a challenging and dynamic setting located… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- Intuit (Oakland, CA)
- …creates exceptional customer experiences + Consistently applies market research and Voice of the Customer insights to strategize and resolve barriers when ... priorities, and developing the organization. **Responsibilities** + Strong people manager with a proven track record of leading winning...of data + Has an advanced understanding of the Voice of the Customer and Employee and… more
- Proofpoint (San Francisco, CA)
- …Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...gather feedback to identify trends and acting as the voice of the customer , provide that structured… more
- Intuit (Mountain View, CA)
- …Atlanta & Tucson preferred. **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager ** to lead a team at the forefront of our ... team of talented specialists, all while being deeply connected to the voice of the customer . **Responsibilities** **Key Responsibilities** **Leadership & People… more
- Hilton (Sacramento, CA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more