- General Motors (Mountain View, CA)
- …Join us in shaping these core software experiences. **The Role** As a **Staff Product Manager ** for Voice AI/ML you will define voice and multi-modal ... state-of-the-art technology. Your role requires understanding your problem space and customer opportunities, and defining and executing on a vision and strategy… more
- Providence (CA)
- …in a multi-data center environment + Proficiency in Cisco UCS technologies, including Call Manager , CUBE, Unity, WebEx Calling, and Voice Gateways + Expertise in ... **Description** **Principal Network Engineer IS, Voice and Unified Communications (UC)** **Providence caregivers are not simply valued - they're invaluable. Join our… more
- Northrop Grumman (Redondo Beach, CA)
- …will have a strong background in VoIP technologies, Cisco Unified Communications Manager , and related voice technologies. Key Responsibilities: + Design and ... voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical… more
- Coinbase (Sacramento, CA)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights… more
- Intuit (Oakland, CA)
- …creates exceptional customer experiences + Consistently applies market research and Voice of the Customer insights to strategize and resolve barriers when ... priorities, and developing the organization. **Responsibilities** + Strong people manager with a proven track record of leading winning...of data + Has an advanced understanding of the Voice of the Customer and Employee and… more
- Proofpoint (San Francisco, CA)
- …Must be able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...gather feedback to identify trends and acting as the voice of the customer , provide that structured… more
- DataVisor (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... and platform usage to maximize return on investment + Represent the voice of the customer internally and the voice of our platform externally, including… more
- Hilton (Sacramento, CA)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command… more
- Crane Aerospace & Electronics (Burbank, CA)
- **Crane Aerospace and Electronics** has an exciting opportunity for a ** Customer Account Manager II / III - Cabin Solutions** at our **Burbank, CA** location. ... career with Crane Aerospace & Electronics! **Job Summary:** The Customer Account Manager has primary responsibility for...customer requirements is timely and accurate, and the Voice of the Customer is communicated and… more
- GE Vernova (CA)
- …that is vital to health, safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will play a critical role ... **Internal Collaboration & Feedback Loop** + Act as the internal voice of the customer , channeling feedback to Product, Engineering, Support, and other internal… more