- ServiceNow, Inc. (Santa Clara, CA)
- …execution deadlines, while also implementing continuous improvements. + Be the voice of reason, methodically guiding teams through urgent, high-risk situations ... **AI-enabled tools, analytics, and automation frameworks** . + Enhance the customer experience by embedding AI into cloud touchpoints, improving personalization,… more
- ICW Group (Woodland Hills, CA)
- …LOB Leadership, ensures performance and outcomes strive for excellence in delivery and customer experience. Ensures that the entire assigned team is engaged and that ... problems. + Manages technology and other resources, workload, and customer request for operational resources. Ensures leaders effectively discharge...to make a difference * You will have a voice and feel a sense of belonging * We… more
- Coinbase (Sacramento, CA)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Platform9 Systems (San Jose, CA)
- …to driving private cloud innovation and efficiency We are looking for a customer -focused leader to drive the vision & execution for Platform9's Private Cloud ... private cloud technology is consumed + Define metrics for customer engagement and product success and ensure measurement and...battle cards, and other necessary content. + Being the voice of our customers internally to the Platform9 team,… more
- MUFG (Los Angeles, CA)
- **Do you want your voice heard and your actions to count?** Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading ... for self-service onboarding and maintenance of customers + Works with front-line and customer advocacy staff to ensure that feedback about the product experience is… more
- Cengage Group (Los Angeles, CA)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... plan that drives the Region's sales success and digital growth + Partner with Customer Success to provide pre-sales support for digital product sales, with a focus… more
- ServiceNow, Inc. (San Diego, CA)
- …(eg ServiceNow, Salesforce, PeopleSoft) and various mobile, desktop, and emerging UI platforms ( voice , AI, etc.). + Comfortable in a customer facing role where ... standardization, and tool selection and usage. + Building and owning a customer access and recruitment program for conducting and tracking research. + Oversee… more
- Coinbase (Sacramento, CA)
- …and alignment. Attendance is expected and fully supported. As part of the Customer Experience organization, the Vendor Strategy & Site Operations team is responsible ... for Customer Experience vendor strategy, third-party and captive site lifecycle...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Celestica (San Jose, CA)
- …challenges and can succinctly explain how our product helps solve customer challenges. Through close collaborations with product owners, marketing content writers, ... team's product marketing campaigns + Craft Celestica's product storytelling vision and voice **Skills and Qualifications** + Experience using data and metrics to… more
- DXC Technology (Sacramento, CA)
- …the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our ... development of key strategies to drive revenue growth and customer value + Define the partnership charter, value proposition,...revenue targets and success metrics (KPIs). + Be the voice to the partner and from the partner to… more