- Tomo Credit (San Francisco, CA)
- …performance using key metrics and iterate based on data-driven insights. + Champion the voice of the customer and ensure a user-first mindset throughout the ... development process. + Conduct usability testing and gather feedback to inform product improvements. Qualifications: + 3-5+ years of experience in product management, with a strong foundation in engineering or a technical role. + Proven track record of… more
- Coinbase (Sacramento, CA)
- …(ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning, Customer Experience, and Infrastructure). The mission of the Risk Platform Team ... will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics… more
- American Express (San Francisco, CA)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an… more
- onsemi (San Jose, CA)
- Customer Quality Manager is an important ...you will be the main focal point and the voice of the customer for semiconductor quality and ... and develop customer relationships. You will act as the customer quality champion and voice of the customer within Onsemi, ensuring customer … more
- Coinbase (Sacramento, CA)
- …organization, operating at the intersection of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve ... that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering,… more
- PagerDuty (San Francisco, CA)
- …achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- CARMAX (Fairfield, CA)
- …service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for ... way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and… more
- Intuit (San Diego, CA)
- …Join the Intuit Customer Success team as a Principle Service Delivery Manager in our Expert Network, shaping best in class product support experiences for our ... customer experiences through our partner network. As a key advocate and voice for customer and expert needs, you will play a crucial role in scaling support… more
- Republic Services (San Jose, CA)
- …Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager , and management by coordinating office services, ... forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Expedites the steady… more
- Cardinal Health (Sacramento, CA)
- …network nodes, switches, and various transmission systems. IT Network Analyst for the Voice Team will be deploying and supporting enterprise voice technologies ... voice services including but not limited to Cisco Unified Communications Manager /Unity Connection, Ribbon SBC's and SIP. This position is responsible for… more