- Transdev (El Monte, CA)
- … service, as well as define user guidelines. + Develop company systems for customer interaction and voice response, and control the implementation process. + ... Call Center Manager NOTE: The following position is for a...with upper management. + Help call agents with challenging customer service issues. + Monitors team performance and provide… more
- Autodesk (San Francisco, CA)
- …support that drives long-term success. We are looking for a Senior Product Manager to lead Autodesk's digital support and customer retention strategy. In ... with AI/ML and data science teams to leverage predictive insights for customer engagement + Act as the voice of the customer and a thought leader on digital… more
- Comerica (San Diego, CA)
- …process, buyer/user personas and use scenarios; develop solution requirements; represent voice of customer throughout requirements, design and development ... Job Description Product Manager IV Responsible for ensuring assigned product(s) is...relevant, sold properly, and is managed to a positive customer experience as it relates to sound infrastructure and… more
- Intuit (Mountain View, CA)
- **Overview** Join our Customer Success organization as a Group Manager of Expert Services Delivery, leading a portfolio of external partners and internal experts ... our Experts, and create promoters across both groups. + Champion the voice of the customer internally and ensure customer feedback is translated into… more
- ThermoFisher Scientific (Pleasanton, CA)
- … customer requirements. Partner with Market Development to use regionally specific voice of customer insights to contribute to the development of campaigns ... for cancer. **Discover Impactful Work** As a Sr. Product Manager , you will play a crucial role in crafting...central initiatives that will drive our success and improve customer experiences. Your expertise will be critical in ensuring… more
- NetApp (Santa Clara, CA)
- …and industry experts to gather feedback and validate product concepts. Act as the voice of the customer within the organization, advocating for their needs and ... We are seeking a dynamic and experienced Media Product Manager to join our hardware team at NetApp. In...closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure our products meet market demands… more
- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value added customer support. Our team is dedicated to eliminating ...create an effortless experience. As a CX Technical Program Manager , you will play a critical role in shaping… more
- Intuit (Mountain View, CA)
- …develop and defend strong points-of-view with data, analytics, external benchmarking, and the voice of the customer . + Skilled at gathering insights from ... exciting AI Acceleration team as a Senior Staff Product Manager ! Our mission is to power prosperity for the...be personalized to meet the needs of each QuickBooks customer . Define how supporting capabilities should come together to… more
- MISTRAS Group, Inc. (Benicia, CA)
- …Sales Manager is responsible for managing and growing key customer relationships within a defined geographic territory while actively developing new business ... pipeline visibility on a regular basis to management. + Act as a voice of the customer by sharing insights on market trends, customer challenges, and… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …and feedback translate into product/service definitions and marketing plans. Represent the voice of the customer throughout the product lifecycle by uncovering ... **Who We Are** Robert Half is seeking a Product Manager III who directs, designs, and implements a comprehensive product management strategy in a collaborative… more