- Ralliant (Boston, MA)
- …Provide feedback internally to adapt strategies and capability roadmap. + Act as the " voice of the customer " internally, advocating for customer needs while ... **Key Account Manager - New Business Development Focus** **Location: Remote,...(generally East of Cincinnati) and able to travel to customer locations in this region. **Position Summary** The Key… more
- Teradyne (North Reading, MA)
- …+ Build CTD's reputation as a market leader in AI-enabled test solutions. + Support Voice of Customer (VoC) and Voice of SEG (VoSEG) engagements to ... and delivers better business results. Opportunity Overview Role: AI Product Manager Location: North Reading, MA Division: Compute Test Division (CTD) Reports… more
- Liberty Utilities (Fall River, MA)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Datavant (Boston, MA)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Coinbase (Boston, MA)
- …* Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide technical ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The ... team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- CVS Health (Boston, MA)
- …effective signage, digital tools, and other resources. You will collaborate closely with the Insights team to uncover customer insights related to evolving ... on customer and field interactions. + Initiate customer insights and research initiatives, implementing data-driven...implement experience strategies among cross-functional teams, serving as the voice of the customer and patient while… more
- Oracle (Boston, MA)
- **Job Description** **Principal** **Technical Program Manager (TPM), Oracle Cloud Infrastructure - Job level IC4** Overview Are you a creative person who loves a ... you've been dreaming of as our Principal Technical Program Manager . If you have a passion for innovation in...leading initiatives to improve, deliver, and enable reporting and insights . You will manage the development and implementation process… more
- Wayfair (Boston, MA)
- …leadership to drive alignment and visibility. + Serve as a merchandising advocate and voice of the customer within your vertical, identifying gaps and surfacing ... H-1B, H-1B1, E-3, O-1, J-1, or TN. Product Merchandising Manager When you shop online, do you think about...excited by the opportunity to use data, user behavior insights , and cross-functional influence to shape a world-class digital… more
- Otsuka America Pharmaceutical Inc. (Boston, MA)
- **Job Summary** **Senior Manager , Digital Content and Social Strategy** Position Overview The Senior Manager , Digital Content & Social Strategy is responsible ... This role drives integrated content strategies that elevate our corporate voice , strengthen reputation, and build advocacy for our science, our leadership,… more
