- Chewy (Richardson, TX)
- …high-demand customer -first environment. + Deep understanding of contact center operations , workforce management tools (eg, Kronos/UKG, NICE, Genesys), and ... **Our Opportunity:** Chewy is looking for a dynamic ** Manager of Workforce Analytics** to lead...to lead the development, execution, and optimization of key customer care programs within our contact centers. In this… more
- Chewy (Dallas, TX)
- **Our Opportunity:** Chewy is looking for a **Team** ** Manager , Workforce Management** to join the best customer service department in America. The right ... staff to build successful teams that deliver an exceptional customer and agent experience through workforce management...for the team + Collaborate with other with WFM, Operations , HR, training and Leadership teams. + to establish… more
- Amazon (Austin, TX)
- …Local Government team is leading a new paradigm shift in labor and workforce development by leveraging cloud to increase security and resilience, fuel innovation, ... and amplify customer experience. The Finance, Administration, Cybersecurity, & Tax (FACT)...highly qualified individual with direct experience in helping unemployment, workforce , paid family leave, and workers compensation programs achieve… more
- Academy Sports + Outdoors (Katy, TX)
- …data to bring new solutions and efficiencies to the organization to improve the operations of Customer Care + Ability to build a cohesive team through ... of customer satisfaction through highly effective scheduling + Oversees workforce management team to provide guidance and direction around enhancements and… more
- Intuit (Plano, TX)
- …bring** + 7+ years in Workforce Management in sales or customer -facing operations + Demonstrated success managing omnichannel environments (chat, inbound, ... **Overview** Intuit is looking for a results-driven Manager to lead our Workforce Management...service levels while maintaining budget discipline + Monitor real-time operations and adjust plans to mitigate intraday risk +… more
- Compass Datacenters (Dallas, TX)
- The Campus Operations Manager is accountable for overseeing the campus facility operations . As the lead operations expert, s/he focuses on providing ... personnel relative to the day-to-day facility and campus operations . The Campus Operations Manager ...Management + Lead local campus resources in delivering uncompromising operations management and customer support. + Assist… more
- Sunstates Security (Houston, TX)
- Operations Manager - Security (#90) Houston, TX, United States of America $60,000.00 -$78,000.00 BackApply Now Back Apply Now Overview Join one of the ... has an immediate opening for a talented and motivated Operations Manager to help lead our Houston,...daily functioning of a portfolio of contract sites including operations , customer service, personnel management, security &… more
- VF Corporation (Fort Worth, TX)
- …sustainable and active lifestyles for the betterment of people and our planet. **Sr. Manager , Operations (Fort Worth, TX)** This position is ideal for an ... Distribution Team with their energy, leadership skills, and talent. The Sr. Manager , Operations leads, directs, manages, and coordinates all activities related… more
- Ensono (Houston, TX)
- …Windows, Cloud) platform batch operations monitoring environments. A Data Center Operations Manager is responsible for rethinking the assumptions behind how ... Manager , Data Center Operations - Mainframe...is one who thrives in a fast-paced environment, has customer obsession, thinks big, and knows how to simplify.… more
- Academy Sports + Outdoors (San Antonio, TX)
- …is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of ... of the team members. Through this important work, the Operations Manager leads the team and drives...leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy's Purpose. Job Description:… more
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