- Weatherford (Odessa, TX)
- **Job Overview** Weatherford is seeking an experienced and dynamic Operations Manager - Liner Hangers to lead our Permian Liner Hanger team. This pivotal role ... the relevant area of expertise. + Collaborate with subject-matter experts and operations managers to document business processes and develop supporting materials. +… more
- American Airlines (Dallas, TX)
- …fleet and network optimization, crew and flight scheduling, airport and maintenance operations and customer /social media analytics. We are constantly on the ... is a member of the leadership team in the Operations Research and Advanced Analytics (OR&AA) team. Positioned within...inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource… more
- Mass Markets (Killeen, TX)
- …and mentor a team of call center supervisors overseeing inbound and outbound operations . + Coach supervisors on customer service best practices and operational ... culture of accountability, continuous improvement, and high performance. + Oversee workforce management, including scheduling and performance goal setting. + Develop… more
- CVS Health (Austin, TX)
- …continuous process improvement and implements strategies and solutions to enhance customer service delivery. Cultivates strong relationships with the Field Account ... in service levels, determine root causes and develops solutions. Identifies customer specific service issues, identifies solutions, and leads resolution issues… more
- Deloitte (Dallas, TX)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through… more
- Mass Markets (Killeen, TX)
- …and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start ... are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...a team of supervisors and drive performance across our customer service and sales operations . This role… more
- Textron (Houston, TX)
- ** Customer Service Manager \- Houston, TX** Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and ... day one\. Your success is our success\. **Description** What you will be doing as a Customer R elations Manager \- Aircraft Maintenance : In this role, you can… more
- Sharecare (Austin, TX)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...opportunities. + Uses proactive support and communication to Client Operations , Workforce Management, and Training teams. +… more
- WestRock Company (Forney, TX)
- …are excited about our products & services, with focus on flawless customer services deliveries and continuous improvements. Primary Duties \u2022 Personally tours ... operations and talks face to face with their staff...prompt, honest feedback on safety concerns raised by the workforce , and implements viable corrective actions. SKNA employees regardless… more
- Dodge Construction Network (Austin, TX)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
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