• Quality Assurance Specialist

    Mass Markets (FL)
    …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (06/13/25)
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  • Experienced Call Center Quality

    Mass Markets (Macdill AFB, FL)
    …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... with client standards, and drive continuous improvement in service quality . To be considered for this role, you must...cars! + Health Benefits:Full-time employees are eligible for comprehensive medical , dental, and vision coverage after 60 days of… more
    Mass Markets (09/03/25)
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  • Call Center Quality Assurance

    TEKsystems (Deerfield Beach, FL)
    Description The Customer Service department's Quality Assurance (QA) Contractor is responsible for evaluating recorded customer service and mechanical claim ... and onscreen activities for both Customer Service and Mechanical Claims agents, 15 per day. * Assess agent performance...least 1 year of experience in a call center quality assurance setting. * Strong attention to… more
    TEKsystems (09/06/25)
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  • Claims Manager

    CHS (Clearwater, FL)
    …for Claims Department strategy, planning, staffing projection, budgeting and quality assurance and improvement. * Responsibility for final hiring decisions ... claims administration, is where submissions for payment/reimbursement/sharing from medical providers and covered individuals are reviewed, subject to cost… more
    CHS (08/08/25)
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  • Sr. Manager, Major Claims Unit

    ICW Group (Orlando, FL)
    …support appropriate financial forecasting, reinsurance reporting and risk scoring. + Oversees quality assurance processes and conducts regular audits of complex ... in-house counsel for litigation strategy and nurse case managers for medical management. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Strategic Claims more
    ICW Group (08/27/25)
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  • Claims and Call Auditor (Call Center QC)

    CHS (Clearwater, FL)
    …Experience:** + A high school diploma or equivalent is required + Experience in medical customer service, quality assurance , or insurance training is ... (Call Center QC) - Clearwater, FL** ** ** **Summary** The Claims & Call Auditor audits processed medical insurance claims and customer service calls to… more
    CHS (06/14/25)
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  • Director, Business Process Ownership…

    USAA (Tampa, FL)
    …and design methodologies, eg Six Sigma and Lean, business operations, risk management, quality assurance and control, or internal audit (in addition to the ... their physical, financial, and emotional wellness. These benefits include comprehensive medical , dental and vision plans, 401(k), pension, life insurance, parental… more
    USAA (08/22/25)
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  • Medical Economics Manager

    AdventHealth (Maitland, FL)
    …efficiency, and effectiveness Manages Quality and Risk and understands and applies quality assurance and risk management procedures in all areas of work ... it relates to reimbursement methodologies Applies detailed understanding of medical coding systems affecting the adjudication of claims... Quality and Risk and understands and applies quality assurance and risk management procedures in… more
    AdventHealth (08/19/25)
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  • Executive Director of R&D Global Quality

    Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
    …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...years of experience in a FDA regulated pharmaceutical and/or medical device industry environment + Strong knowledge of current… more
    Otsuka America Pharmaceutical Inc. (08/14/25)
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  • Facility Coding Inpatient DRG Quality

    Banner Health (FL)
    …documentation completed by the health care team for the health record(s) and for quality assurance in the alignment of clinical documentation and billing codes. ... different focuses (Facility vs Profee)._ In this **Inpatient Facility-based HIMS Coding Quality Associate** position, you bring your **5 years of acute care… more
    Banner Health (09/06/25)
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