- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Specialist, Mid - Level TS/SCI with Poly REQUIRED** **Category:** Service Desk / End User Services **Main location:** United States, ... Description:** CGI Federal has an exciting opportunity for a Help Desk Specialist within our Intel sector...**Required qualifications to be successful in this role:** * Mid - Level - 6 years' direct experience *… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk ... and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice...user through a series of steps todetermineproblem and classify level , priority and nature of the problems and systems.… more
- Serco (Newport News, VA)
- …to apply now (https://careers-sercous.icims.com/jobs/70248/ mid - level -marine-electrician ... optic, RJ-45, DB type connectors + Read drawings (Tradesman level ) + QCI instruct of lower techs + Implement...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Leidos (Norfolk, VA)
- …OS, version 10. *Experience with HP Service Manager, Remedy, or similar Service/ Help Desk ticket management software. *Basic network troubleshooting skills. ... will be a wise investment in your career and in yourself. Leidos is seeking a Mid - level Desktop Support Technician to support a government site in Norfolk, VA as… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities for the… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network… more
- Amazon (Arlington, VA)
- …revenue, adoption, and growth from the largest and fastest growing small- and mid -market accounts to enterprise- level customers including public sector. The AWS ... is of strategic significance and high exposure to Director level business decision making support. Key job responsibilities *Own...for the Geo *Partners across Sales, Finance, and Deal Desk teams to support, define, and optimize related Funding… more
- Johnson, Mirmiran, and Thompson Inc. (Virginia Beach, VA)
- …and leadership on a multitude of design projects, leading and mentoring our more mid - level and junior design staff. This individual will also be involved in ... our communities and the world through the projects we help bring to life. Clark Nexsen is currently seeking...are not limited to the following + Perform high level storm drainage and stormwater management designs, while providing… more
- TekSynap (Springfield, VA)
- …analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a ... required + Certifications preferred include: ITIL + Certifications preferred include: Level II CCNA or Net+ Router/switching/FW/load balancing proficiency with Four… more