- Insight Global (New York, NY)
- …2nd level support . Each field office has their own Desktop techs as well as a Tier 2 Application Support Service Desk team to escalate to as needed, but ... spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join...Password Resets, etc. -Windows 10; PC Laptop, Desktop and Mobile Device support -MS Office Productivity Suite… more
- City of New York (New York, NY)
- …Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction ... office as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to… more
- Trinity Health (Albany, NY)
- …new desktop hardware. Maintains desktop software and hardware. Supports mobile workforce. Provides Tier 2 support to ITS users for basic software and ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...ongoing documentation and management of desktop systems. + Supports mobile workforce. + Assists end-users learn to use software,… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing break/fix and ... Job Description This position provides operational support for all Desktop/Laptop and all End-User devices, including mobile phones, tablets, multi-function… more
- Trinity Health (Syracuse, NY)
- …computing and desktop-based LAN systems software. Provides technical support and guidance through Tier 2 support and works with vendors to resolve ... Tier 3 issues. Participates in projects and supports mobile workforce. **POSITION PURPOSE** Configures, installs, monitors and maintains...software. Provides technical support and guidance through Tier 2 support and works… more
- Amentum (Batavia, NY)
- …**_Batavia, NY._** With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support , assisting with hardware and ... electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots… more
- News Corp (New York, NY)
- …** + **Provide Tier 1 & Tier 2 technical support for** **Windows PCs, macOS devices, and mobile platforms (iOS/Android)** **.** + **Install, upgrade, ... Teams** **, and** **Zoom** **. This role also involves providing** **end-user desktop support ** **for Windows, macOS, and mobile platforms, ensuring reliable IT… more
- UHS (Johnson City, NY)
- …and physicians using appropriate channels, including overhead paging, digital pagers, and mobile phones + Handle emergency code calls and alarms with accuracy and ... communication with clergy members upon request from clinical or support departments, especially in urgent or sensitive situations +...diploma or equivalent. In lieu of diploma, will accept 2 years of experience utilizing a multi-line phone system.… more
- City of New York (New York, NY)
- …high levels of customer service quality and availability by working closely with Tier 2 , Tier 3 and Vendor support groups. - Make determination for any ... support to RCDA staff. - Maintain and support computer hardware, software, mobile devices and...in an area related to duties described above; or 2 . Education and/or experience which is equivalent to "1"… more
- FLACRA (Clifton Springs, NY)
- …available services. + Stay current on peer certification and continuing education requirements. + Tier 2 staff are expected to model leadership and mentor ... FLACRA is seeking a compassionateCOTI Recovery Peer Advocateto provide mobile , on-site, or in-community peer support services...Tier 1 peers. + Perform other duties as assigned.… more