- Citizens (Irving, TX)
- …and the key to helping our customers reach their potential. As a Home Mortgage Customer Service Representative, you'll handle service -related inbound ... We're looking for forward thinking, problem solvers who can provide world class customer service to our Mortgage Customers. Qualifications + One or more… more
- Citizens (Irving, TX)
- …challenges? Citizens Bank is seeking a Single Point of Contact (SPOC) Relationship Specialist to serve as the primary liaison for borrowers throughout the default, ... you! What You Can Expect in This Role: + Customer -Centric Approach: Field a variety of customer ...with loss mitigation, foreclosure, bankruptcy, loan servicing, and other mortgage operations teams to ensure timely resolution of borrower… more
- City National Bank (Austin, TX)
- …with colleagues/clients to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations ... *COMMAND CENTER SPECIALIST * WHAT IS THE OPPORTUNITY? The Command...monitor production, quality, and timeliness of workflow of Residential Mortgage Loans. This includes analyze departmental workflow, implement policies… more
- Wells Fargo (Dallas, TX)
- …and consult with RESCM peers, colleagues, and managers accountable for providing quality customer service to internal or external customers and achieving line of ... with you. **About this role:** Wells Fargo is seeking a is Lead Commercial Mortgage Loan Administration Specialist to support our Real Estate Securitization and… more
- Citizens (Irving, TX)
- …explain guidelines, and resolve loan level suspensions while demonstrating outstanding customer service levels. + Proactively manage pipeline by working ... Description The Loan Purchase Specialist is responsible for reviewing closed loans delivered...FHA, USDA, and VA guidelines preferred. + Demonstrates outstanding customer service levels. + Excellent communication, both… more
- Carrington (Plano, TX)
- **Come join our amazing team and work a hybrid schedule!** The Customer Service Specialist I will be responsible for providing excellent customer ... federal laws and regulations, wherein the company operates. The Customer Service Specialist I level...+ Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage … more
- PennyMac (Carrollton, TX)
- …directly responding to customer requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform ... supporting Pennymac third party channels as part of the Mortgage Fulfillment Division (MFD). As the Specialist ... ticketing a plus + Demonstrate competency in meeting customer service standards + Critically analyze … more
- PennyMac (Carrollton, TX)
- …facilitate efficient and effective processes that support business and customer service objectives. The Home Loan Specialist will : + Successful completion ... mortgage journey. A Typical Day The Home Loan Specialist III is a skilled role supporting various Channels...Mortgage Fulfillment Division (MFD). As the Home Loan Specialist , you will act as a key contributor… more
- PennyMac (Fort Worth, TX)
- …sharing and continuous development, demonstrating exceptional communication, critical thinking, and customer service skills. This position demands a high level ... mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation, and Complaint Handling) serves as the...Cross Department Overflow Call Volume: + Provide support to customer service by handling overflow call volume… more
- SolomonEdwards (Austin, TX)
- …visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and...- Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or… more