- Citizens (Irving, TX)
- Description The SPOC Manager is a strategic leadership role responsible for managing Single Point of Contact (SPOC) agents across multiple sites. This position ... and customer-focused experience for borrowers navigating financial hardship. The SPOC Manager leads a team of Relationship Managers, drives operational excellence,… more
- First Horizon Bank (Dallas, TX)
- …accurate reflection of financials and to ensure accurate preparation of Loss Given Default , Probability of default and Risk Adjusted Return on Capital models ... at time of new/renew requests. + Coordinate deal team meetings between Relationship Manager , Market President, Senior Credit Officer, and Underwriter + CRM and Under… more
- JPMorgan Chase (Plano, TX)
- …+ Excellent written and verbal communication skills + Understanding of Mortgage Servicing and Default operations **Preferred qualifications, capabilities, and ... different sources to identify meaningful trends and patterns that will help mortgage operations improve the overall customer experience. + Perform data discovery… more