- Robert Half Technology (Plant City, FL)
- … experience, Active Directory, MS Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Cisco Firewall, Networking, Dell Workstations. Must ... to kickstart your career in IT. Duties and Responsibilities: Active participation in the Help Desk 1 phone queue Provide first- level contact to end users in a… more
- AireSpring (Miami, FL)
- …hardware, software, connectivity, and access issues across the organization. + Manage service level agreements (SLAs), incident response, and escalations. + ... Security which has earned its stellar reputation by taking service and support to the next level ,...etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred… more
- Signature Aviation (Orlando, FL)
- …define and execute a forward-looking strategy for end-user computing, ticketing systems, service desk operations, and SLA management. + Manage Outsourced ... Service Delivery: Transform end-user support from reactive to proactive, service - level -driven excellence, incorporating ITIL-based Service Management… more