- Rady Children's Hospital San Diego (San Diego, CA)
- …that the food tastes incredible! Gone are the days of the hospital cafeteria's " mystery meat." The RCHSD cafe offers healthy and delicious meals for our patients, ... families and staff. Your job as a FSW is to prepare and deliver trays to patients, assist in the preparation of hot and cold cafe menu items and to be able to adhere to recipe specifications and portion controls. A FSW may also be responsible for adhering to… more
- LEGOLAND (CA)
- …daily, weekly, monthly, and annual Per Cap, Transaction Value, KPI, and Mystery Visit targets. * Ensure the Retail Team consistently delivers world-class experiences ... to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets. * Deliver initial and ongoing training of Retail Team as required for… more
- Kimpton Hotels & Restaurants (West Hollywood, CA)
- …(including night audit shifts). + Meet or exceed levels of service required by the Mystery Shopper Survey, as well as the "guest comment card" return ratios. + Meet ... or come in under payroll and expense budgets. + Accountable for the "guest ledger" and its daily maintenance. + Ensure that all employees follow cash and credit handling procedures. **What You Bring:** + 2 years of management experience in hospitality or… more
- IHG (Los Angeles, CA)
- …serious issues. + Monitor and evaluate service quality through guest feedback, mystery shops, and internal audits. + Lead and participate in regular department ... and pre-shift meetings to ensure communication of priorities, promotions, and service expectations. + Maintain procedures to (1) ensure the security and proper storage of food and beverage products, inventory, and equipment, (2) ensure the security of monies,… more
- Acosta Group (San Francisco, CA)
- …is often requested to support special projects with other clients** - such as mystery shops or retail brand engagements. We're looking for someone who is willing to ... engage in a variety of projects when the opportunity presents itself. **QUALIFICATIONS** + Minimum 1-3 years of sales, retail, merchandising, and/or training experience required + Field representation or territory management experience preferred + Proven track… more
- Insight Global (Irvine, CA)
- …-Encourage customer loyalty through reward program initiatives. -Strive for perfect Mystery Shopper scores weekly by prioritizing customer experience and coaching ... the team. Delicious Food and Drink: -Ensure consistent food quality by adhering to the 6 Key Points of Production. -Follow the 11-Step Production Process for safety, accuracy, and proper labeling. -Ensure management follows the Production Principles,… more
- The Michaels Organization (Davis, CA)
- …to all Departments and Companies throughout the building. Sort and review all " Mystery Mail" and deliver to the necessary department. 4. Order office supplies from ... Office Basics when necessary. 5. Fill 90 day gift request when necessary and send out in a timely manner. 6. Relieve receptionist for break and lunch when necessary and fill-in when she is out for the day or week 7. Take inventory of kitchen and gym on a… more
