- LEGOLAND (Hollywood, CA)
- …daily, weekly, monthly, and annual Per Cap/RPC, Average Transaction Value, KPI, and Mystery Visit targets, delivering YoY growth to the RPC's of the business.** ... to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets.** Deliver initial and ongoing training of the Commercial Team as… more
- Rady Children's Hospital San Diego (San Diego, CA)
- …that the food tastes incredible! Gone are the days of the hospital cafeteria's " mystery meat." The RCHSD cafe offers healthy and delicious meals for our patients, ... families and staff. Your job as a FSW is to prepare and deliver trays to patients, assist in the preparation of hot and cold cafe menu items and to be able to adhere to recipe specifications and portion controls. A FSW may also be responsible for adhering to… more
- Thrive Communities (Walnut, CA)
- …and tasks. + Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws. + Driven team player looking to ... bring positive energy to the team. + Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. + Strong time management, organizational and prioritization skills. + Strong attention sales and marketing. + Proficient… more
- Bob's Discount Furniture (Los Angeles, CA)
- …Five initiative to meet Customer needs and Company expectations + Practice Bob's Mystery Shop Guidelines to meet Customer needs and Company expectations. + Practice ... Bob's 7 Steps of Selling to ensure every Bob's Customer has a consistent service centric experience + Engage in ongoing E- Learning and other training modules provided by Bob's to continue to educate and enhance product knowledge + Actively build the Bob's… more
- Kimpton Hotels & Restaurants (Sacramento, CA)
- …on the Night Audit shifts. + Meet or exceed levels of service in the Mystery Shopper Survey and maintain the "guest ledger" and "guest comment card" return ratios ... required by the hotel and management. + Monitor and maintain operational supplies. + Responsible for meeting or coming in under payroll and expense budgets. + Monitor and supervise all duties performed by employees. + Assist with building employee schedules. +… more
- Robert Half Office Team (Calabasas, CA)
- …and communication. Responsibilities: * Develop and manage custom projects, including mystery shopping initiatives, by recruiting and assigning in-house panelists for ... data collection. * Coordinate logistics for data collection processes, including account access, verification codes, and follow-up research to ensure data quality. * Capture detailed digital experience data, such as app and online banking usage, by working… more
- Bob's Discount Furniture (Pasadena, CA)
- …activities, creating a fun and learning filled environment. + Coach to Bob's Mystery Shop Guidelines to meet Customer needs and Company expectations. + Training, ... observing and ensuring Guest Experience team is following the Bob's 7 Steps of Selling to ensure every Bob's Customer has a consistent service centric experience + Engage in ongoing E- Learning and other training modules provided by Bob's to continue to… more
- The Walt Disney Company (Commerce, CA)
- …+ Understands and drives appropriate metrics to assess business performance - Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink ... and payroll) + Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy + Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct +… more