- Conduent (PA)
- …be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Our call center associates are members ... from home. You must successfully complete a 3-week virtual training class and 2 weeks of Nesting. You cannot...calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** High speed internet… more
- Penn State Health (Hershey, PA)
- …Degree in Healthcare Administration or a related field preferred. + Prior Call Center , Healthcare IT, or Healthcare operational experience preferred. + ... or genetic information._ **Union:** Non Bargained **Position** Scheduler - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative… more
- Penn State Health (Hershey, PA)
- …or genetic information._ **Union:** Non Bargained **Position** Lead Scheduler - Corporate Call Center **Location** US:PA: Hershey | Clerical and Administrative | ... guidance in day to day questions and scheduling concerns. Provides coaching and training of staff and input into new processes. Assists with the interview process,… more
- CVS Health (Harrisburg, PA)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Humana (Harrisburg, PA)
- …first** We are seeking a dynamic and results-driven Sales Manager to lead our Agnostic Call Center Sales Team within the IFG line of business. This leader will ... While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The… more
- WellSpan Health (York, PA)
- …and manages a high volume of fast paced incoming phone calls to the center . Places outbound phone calls when assigned. Provides exceptional customer service at all ... ancillary locations that include surgery and diagnostic centers. + Manages automated call system daily for scheduling and registration phone calls. + Manages and… more
- CVS Health (Harrisburg, PA)
- …managing/updating the policies and procedures, managing desktop updates, new hire training , quality data support, managing efficiencies for the Member Services ... management and maintenance of the standard operating procedures, etc. for training of new staff. Collaborates with external vendors, external consultants, consulting… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training . **Other Job Specific Skills** ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- Trinity Health (Newtown, PA)
- …during accreditation process afterhours and weekends. The requirement is 48 hours of on call on a weekend and 4 nights during the week- Monday- Friday 5p-8a. **St. ... when needed.** **The requirement is 48 hours of on call on a weekend and 4 nights during the...monitoring technology and 24/7 access to our Virtual Care Center RNs. **Contingent Hospice RN Case Manager position summary**… more
- WellSpan Health (Ephrata, PA)
- …+ Less than 1 year 3-6 months customer service Required + Previous call center experience Preferred **Knowledge, Skills, and Abilities:** + Excellent ... for multiple WellSpan Medical Group Practices and Hospital Departments. Maintains on- call lists for Hospital Departments in accordance with Hospital policy. +… more