- Excellus BlueCross BlueShield (Rochester, NY)
- …and customer experience across regions. + Facilitates adherence to unit Service Level Agreements (SLA), internal and external regulatory commitments. + FEP ... potential problems. + Collaborates with other key departments (Claims, Customer Service , related care management units) to ensure end-to-end process for… more
- The Arc Mid-Hudson (Kingston, NY)
- …to inform agency employees of system status when issues arise. + Assisting in monitoring network health and communications, and resolving network issues. ... technical support for agency IT operations, under the direction of the Sr. Network and Systems Manager. Specific responsibilities include, but are not limited to: +… more
- Alfred University (Alfred, NY)
- …and scheduling for completion of work orders. Consults and collaborates with network and Help Desk personnel to optimize university computer hardware ... scheduling for completion of work orders. Involves constant daily monitoring of work orders in relation to other current/pending...current/pending works in progress. + Consult and collaborate with network and Help Desk personnel to optimize… more
- Fedcap (New York, NY)
- …in Single Stop's network . + Providing in-person services to clients through the network , when needed to cover gaps in service provision, as well as answer ... of the program's quality assurance policies and procedures for effective service delivery. Developing and monitoring compliance with protocols and safeguards… more
- City of New York (New York, NY)
- …including system administrators, network engineers, security experts, project managers, and service desk staff. - Foster a culture of equity, innovation, ... infrastructure, systems administration, enterprise applications, cybersecurity, cloud services, and service desk support. - Ensure that mission-critical systems,… more
- City of New York (New York, NY)
- …and personnel systems. Information Technology Services (ITS)/ Network Operations Center/WMS Network Control Help Desk is recruiting for one (1) Computer ... Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the… more
- Bassett Healthcare (Oneonta, NY)
- …(demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring ) of front desk services as measured by system ... point of contact for patients within the Bassett Healthcare Network . This is a key role in the patient...support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities that could ... installs, hosts, manages and maintains physical servers, storage and network hardware. The Data Center Services Assistant Director is...+ Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves… more
- WMCHealth (Valhalla, NY)
- …problems, contacting vendors for support of systems, and contacting Information Support Desk for hardware and network -related problems. + Works directly with ... Company: NorthEast Provider Solutions Inc. City/State: Valhalla, NY Category: Service /Trades Department: Security- WMC Health Union: No Position: Full Time… more
- Bassett Healthcare (Sharon Springs, NY)
- …(demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring ) of front desk services as measured by system ... point of contact for patients within the Bassett Healthcare Network . This is a key role in the patient...support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for… more