- City of New York (New York, NY)
- …produce technical documentation for system development projects, manuals, and user guides. - Service Desk : Participate in Service Desk Management ... DVS resources (housing, benefits navigation, employment, education, and entrepreneurship). - Service Provider Performance Monitoring : Tracking service … more
- Bassett Healthcare (Clinton, NY)
- …(demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring ) of front desk services as measured by system ... point of contact for patients within the Bassett Healthcare Network . This is a key role in the patient...support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for… more
- Bassett Healthcare (Middleburgh, NY)
- …(demographic and financial screening, insurance eligibility and verification, regulatory and compliance monitoring ) of front desk services as measured by system ... point of contact for patients within the Bassett Healthcare Network . This is a key role in the patient...support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for… more
- University of Rochester (Rochester, NY)
- …with the institution's needs. + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all IT activities that could ... installs, hosts, manages and maintains physical servers, storage and network hardware. The Data Center Services Assistant Director is...+ Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves… more
- New York State Civil Service (Old Westbury, NY)
- … backups.Assist with training and supervising student workers at the ITS Service Desk .Perform other duties as assigned.Days/Hours: Tuesday through Saturday with ... Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Unclassified Service Travel Percentage 0% Workweek Variable Hours Per Week 37.5… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …organization, and communication regarding prior authorization requests. + Provide Help Desk support, where appropriate, for questions regarding overrides or clinical ... and being sure medications are being filled through proper network channels. + Assist in the preparation, where appropriate,...Assist with the day-to-day operations of the ProAct Help Desk when needed. + Responsible for completing all mandatory… more
- CUNY (New York, NY)
- …protocols, collaborating with other OIT professionals, including systems administrators, network administrators, help desk analysts, security administrators, and ... a unit or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web site at… more
- CUNY (New York, NY)
- …the University's network , the enterprise Data Center, and the CUNY Service Desk . Additionally, manages the processes that safeguard the University's IT ... or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web...include, but is not limited to, responsibilities such as: monitoring an IT budget; reviewing and approving IT procurement… more
- City of New York (New York, NY)
- …promote innovation, and collaborate with other city agencies to enhance service accessibility to citizens. The division provides necessary computing infrastructure ... is comprised of experienced and talented software engineers, geographic specialists, service engineers, and technology leaders who specialize in managing system… more
- Guthrie (Cortland, NY)
- …hardware and software as required. This position will work together with the Help Desk and Network Operations Center (NOC) staff as appropriate to determine and ... is responsible for supervising the desktop support analysts, making work assignments, monitoring ticket queues and coordinating activities across the team to support… more
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