- Brightstar Lottery (West Greenwich, RI)
- … environment **Key Tasks** 1 . Team Leadership & Performance * Hire, train, and supervise Tier 1 and Tier 2 analysts * Manage shift coverage and 24/7 ... RMM, and ticketing platforms + Serve as the highest tier of escalation for complex networking and performance issues...checks * Ensure secure, documented handoff from implementation to NOC support 5. Documentation & Compliance *… more
- Brightstar Lottery (Providence, RI)
- …visit www.brightstarlottery.com . **Overview** Brightstar is seeking a skilled and motivated Level 1 NOC Analyst to join our Network Operations Center. This is ... a critical role in real-time monitoring, alert response, and Tier 1 .5-level troubleshooting with direct exposure to...levels are met + Contribute to continuous improvement of NOC procedures and automation **Key Tasks** 1 .… more