- Broadridge Financial Solutions (Edgewood, NY)
- …helping others along the way, come join the Broadridge team. We are seeking a Customer Support Operations Administrator to join our dynamic team based in ... Edgewood, NY location. In this role, you will be answering shareholder inquires made in writing, performing account maintenance updates, drafting responses for escalated shareholder inquires on behalf of the management team and forming letters advising the… more
- Meta (New York, NY)
- …for a world-class leader who can manage a broad scope, with accountability for customer support operations and experiences for all of Meta's Advertiser ... 14. Experience leading customer experience or journey design in customer support operations 15. Demonstrated leadership experience in program management… more
- State University of New York at New Paltz (New Paltz, NY)
- …services. This person is responsible for conducting and supervising afternoon/evening departmental operations and providing customer support . This position's ... + Holiday Calendar 2024 + Holiday Calendar 2023 + HR Staff + Immigration Support for Employees + Leave + Policies & Procedures, Resources, and Information + Public… more
- Ballston Spa National Bank (Ballston Spa, NY)
- …to hire a Customer Support Specialist to support our growing Customer Support Operations department! How do we invest in you? This position earns ... Support Specialist, you would provide support to the Customer Support Operations department. You are responsible for handling a large volume of… more
- MTA (New York, NY)
- …Open till filled Authority OA/TA Department Operations Planning Division/Unit Customer Service Operations Support Reports to General Superintendent ... Staff Analyst 1/11 - Operations Planning Job ID: 10207 Business Unit: MABSTOA...distributes comprehensive follow up reports including evaluations and related support materials. The incumbent will assist with various administrative… more
- Cardinal Health (Albany, NY)
- **What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in ... and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products,… more
- Veralto (East Greenbush, NY)
- …recurring revenue potential. + **Cross-Functional Collaboration:** Coordinate with teams across sales operations , logistics, service, and customer support to ... + **Performance Metrics** : Establish and report monthly metrics for sales operations and customer support ; develop improvement plans based on insights. +… more
- Monroe Tractor (Henrietta, NY)
- … projects and/or teams. + Preferred 3 or more years in sales or operations ( customer support ). + Experience managing multiple projects concurrently and ... within the department to develop and implement policies/procedures to support the business units' financial and customer ...to support the business units' financial and customer service metrics. + Understand Monroe Tractor's remote product… more
- Verint Systems, Inc. (Albany, NY)
- …relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal ... region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction… more
- M&T Bank (Buffalo, NY)
- … operations and the default residential servicing operations of the Customer Asset Management department + Support the servicing operations with ... Buffalo, New York working primarily with M&T Bank (M&T) business teams that support performing (Banking Services) and non-performing ( Customer Asset Management -… more