- Cengage Group (New York, NY)
- …to cooperate with teams in Product, Engineering, UX, Marketing, Content Development, Technology Operations , Sales, and Customer Support to achieve results ... with Product Management, User Experience Development, Content Creation, Go-to-Market, Sales, Customer Support , and Engineering to ensure alignment and successful… more
- Cayuse Holdings (Albany, NY)
- …Public Health) + PMP (Project Management Professional) or other management certifications related to customer support or operations . + 7+ years of experience ... all team members are fully equipped to deliver high-quality customer support . + Implement a strategy for...related field. + 5+ years of experience managing complex customer service operations , preferably in a health… more
- Coinbase (Albany, NY)
- …create meaningful customer impact across Coinbase. Our mission is to streamline operations for customer support and compliance teams while delivering ... breaking down barriers to cryptocurrency adoption and shaping the future of AI-powered customer interactions. *What you'll be doing (ie. job duties)*: * Explore and… more
- Coinbase (Albany, NY)
- …create meaningful customer impact across Coinbase. Our mission is to streamline operations for customer support and compliance teams while delivering ... breaking down barriers to cryptocurrency adoption and shaping the future of AI-powered customer interactions. *What you'll be doing (ie. job duties)*: * Explore and… more
- conEdison (New York, NY)
- …work experience must include experience in at least one of the following functional areas: Customer Operations , Support Operations , Customer Meter ... be willing to travel as needed. + Must be willing to provide off hours support . EEO Statement: Consolidated Edison Company of New York, Inc. (Con Edison), Orange &… more
- Mastercard (Harrison, NY)
- …In this role, you'll help shape the future of customer success operations across a global, growing organization. You'll support the development of tools, ... Operations reports to a member of the regional customer success leadership team and will support ...The primary focus of the role will be to support best-in-class Customer Success Operations … more
- New York Botanical Garden (Bronx, NY)
- …management of Visitor Experience daily operations , with a focus on ticketing, customer support , and the Ticketing Support Hotline . Responsible for ... NYBG J ob Description Title Reports to Ticketing & Customer Care Supervisor A ssociate Director of Ticketing &...+ Partner with leadership for continuous improvement in Ticketing Support Hotline operations . Research and implement best… more
- Cardinal Health (Albany, NY)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... **_What Customer Service Operations contributes to Cardinal...customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains… more
- Cardinal Health (Albany, NY)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... **_What Customer Service Operations contributes to Cardinal...customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains… more
- Xerox (Albany, NY)
- …Experience:** + High School Diploma or equivalent required. + 1+ year of experience in customer service or operations support preferred. + Training on Xerox ... on-site customer solutions, including mailroom services, print and document operations , and administrative support tasks, ensuring service excellence and … more