- Amazon (New York, NY)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in… more
- Microsoft Corporation (New York, NY)
- …value, and drive actionable plans for their success. We are looking for a ** Customer Business Outcome Specialist** to support the US Enterprise segment to ... Microsoft's Sales Enablement & Operations (SE&O) team plays an essential role in... Customer Business Outcome (CBO) methodology. In this customer -facing role, you will need to support … more
- Airtable (New York, NY)
- …critical initiatives across the Customer Success Group (CSG), which includes Customer Success, Support , Services, and Renewals. You'll own and lead ... Lifecycle Scope, design, and operationalize cross-functional initiatives that improve the customer experience and support scalable growth. Prioritize and drive… more
- Amazon (New York, NY)
- …every customer to grow by providing tailored service, unmatched technology, and support . We dive deep to understand each customer 's unique challenges, then ... craft innovative solutions that accelerate their success. This customer -first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS… more
- Amazon (New York, NY)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Success Specialist to help grow customer adoption of our End User ... we are continuing to provide value as we increase retention and help the customer 's adoption of End User Computing services across personas and use cases. A primary… more
- Carrier (East Syracuse, NY)
- …our Customer Care Center. You must be a motivated, process-oriented individual to support a team of 6 plus customer service agents. Our channel includes ... customers' problems were addressed and resolved to ensure smooth operations of customer services work. + Checks...of product issues that arise from problems identified from customer service support to ensure issues are… more
- Datavant (Albany, NY)
- …impact + Design and implement scalable playbooks, systems, and programs that support customer health and team productivity + Influence internal stakeholders ... for growth and execution, and develop scalable processes to support the next phase of Datavant's expansion in the...developing cross-functional processes, playbooks, and success metrics to scale Customer Success operations + A strong sense… more
- Amazon (New York, NY)
- …by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Solutions Manager (CSM) to help grow customer adoption of our End ... we are continuing to provide value as we increase retention and help the customer 's adoption of End User Computing services across personas and use cases. A primary… more
- Amazon (New York, NY)
- …like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function that owns our customers ... are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our customers through the technology,… more
- Vontier (Albany, NY)
- …working option expectation is to provide professional and responsive service and support , regardless of working remotely. Those working remotely understand that they ... in a physical company office). **Monday-Friday (No Weekends)** **WHAT YOU WILL DO** Customer Service is the critical link to strong communications between the sales… more