- City of New York (New York, NY)
- …Records and Archives Management, and Information Technology, so as to coordinate litigation support with their operations and policies. For the BCS-related work, ... Litigation Unit, Contracts & Employment Unit, and Infrastructure & Operations Unit. The members of the Bureau are responsible...Bureau of Legal Affairs (BLA) is seeking a Litigation Support Counsel to serve in the Litigation Support… more
- Nutanix (New York, NY)
- …role that requires strong customer management skills. You'll collaborate with customer IT operations and architecture teams, as well as with business ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...through effective engagement and proactive support . This is a technical… more
- Lincoln Financial (Albany, NY)
- …negotiate price, and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current and emerging ... and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate...senior audiences + Flexibility to perform in lead or support roles, depending on project + Ability to leverage… more
- Celestica (New York, NY)
- …growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for ... troubleshooting and resolving customer issues arising from Customers' networking (primarily in Switching and Network Security), storage or server software. The role… more
- Mount Sinai Health System (New York, NY)
- …within healthcare settings. + Experience working closely with marketing, product, and operations teams to align customer needs with product development and ... **Job Description** **IT Project Manager III (Senior Customer Success Manager) - Digital and Technology Partners...telehealth platforms, and healthcare IT systems. + Mentor and support junior CSMs, leading training and development programs while… more
- TruGreen (Rochester, NY)
- …discounts, service calls) to retain customer . + May complete special projects to support branch operations and efficiency + Enters and maintains customer ... to work!" **Position Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates and resolves … more
- Amazon (New York, NY)
- Description The Senior Manager of Customer Success is responsible for leading a team of technical and non-technical professionals focused on driving successful SaaS ... services stack. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional … more
- University of Rochester (Rochester, NY)
- …and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department. Provides professional and expeditious quality ... the requisition and report processes. **ESSENTIAL FUNCTIONS** + Directs work flow of Customer Support Representatives based on the status of the call queue.… more
- Suburban Propane (Syracuse, NY)
- …with Customer Service Representative (CSR) certification + Provide operational support by taking on additional responsibilities, including taking customer ... and customers for 90 years. We have an excellent opportunity for a ** Customer Care Supervisor** to help us Exceed our Customers' Expectations. This position is… more
- Meta (New York, NY)
- …management, customer service, marketing, user or UX research and/or operations . 10. 5+ years work experience in managing the implementation, tracking and ... satisfaction.We're seeking a highly skilled and motivated individual to join the Customer Immersion Team, part of Business Product Marketing. As an ideal candidate… more