- CVS Health (New York, NY)
- …Improvement** to advance the next generation of analytics and decision-making in support of Medicaid customer experience improvement initiatives. This position ... agents, LLMs, and decision intelligence with a strong understanding of customer experience frameworks to drive actionable insights and measurable improvements. The… more
- Comcast (New York, NY)
- …+ Utilizing datasets, analysis, and evidentiary reporting, maintain and improve support operations utilizing provided operating metrics. + Identify issues ... Customer Experience across the product suite. The Global Support team are first in line for actioning service...and expanding Support talent incubator. The ideal Support Manager, Operations (SMO) will be a… more
- Amazon (New York, NY)
- Description As a Customer Success Manager, you'll help grow footwear brands for Zappos on Amazon. You'll manage brand relationships, develop business plans, and ... drive data-backed decisions that improves the customer experience. This role blends day-to-day seller management with program-building, giving you the chance to… more
- Google (New York, NY)
- Senior Customer and Partner Solutions Engineer, gTech Ads _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, ... along with the ability of building and launching a customer facing products. + Ability to collaborate, deliver, and...**About the job** gTech Ads is responsible for all support and media and technical services for customers big… more
- American Airlines (New York, NY)
- …This job is a member of the Hubs & Gateways Team within the Customer Experience Division. + Responsible for the management of employees dedicated to assisting ... maximizes revenue and delivers outstanding service. Also responsible for resolving customer service and operational challenges. **What you'll do** + Provides… more
- LinkedIn (New York, NY)
- …and use technology to design account plans to meet revenue goals. + Support customer communication and education including a best-in-class onboarding experience ... **Responsibilities: ** + Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer … more
- Agile Cold Storage (West Seneca, NY)
- …within the DMS (Dock Management System). + Communicate between customer , the customer 's broker or freight forwarding and warehouse operations concerning the ... Essential Duties and Responsibilities: + Respond to all customer inquiries, requests and complaints concerning work-orders, shipments, inventory, etc. + Schedule… more
- Cengage Group (New York, NY)
- …+ Proficient Use of Technology: Use technology communication tools proficiently to support operations . + Build Lasting Relationships: Employ clear, concise, and ... the perfect opportunity for you! **What you'll do:** + Support Sales Operations : Help the team with...desired; At least two years of successful sales, technical support , customer service, or proven experience preferred… more
- Mastercard (Harrison, NY)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... and governments realize their greatest potential._ **Title and Summary** Manager, Customer Onboarding and Partnership Manager, Franchise Growth & Enablement Overview… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
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