- TD Bank (New York, NY)
- …a team, assist in identifying opportunities to improve service delivery for the customer , and support process improvement initiatives for greater efficiency. + ... specific details for this role. **Job Description:** **Program Overview** The Global Operations & Business Services Summer Analyst Program is designed to identify… more
- Zoom (New York, NY)
- …and implementing improvements that enhance productivity across business development, sales, onboarding, customer support , and customer success. + Defining ... for designing, harmonizing, and embedding standardized processes across Sales, Marketing, Customer Success, Partner, and Operations teams to deliver scalable… more
- Sumitomo Pharma (Albany, NY)
- …will lead the strategy, development, and operation of the RETHYMIC CONNECT(R) patient support program & HUB operations supporting the rare disease product(s). ... + Manage and lead HUB service team including patient support specialists, operations coordinators, and account liaisons...driven mindset + Ability to align with brand priorities, customer needs and translate into design direction for patient… more
- Capco, a Wipro Company (New York, NY)
- **Marketing Technology and Operations Lead** \#LI-SG1 **About the team:** Capco Marketing Services is a maturing Capco practice committed to solving our client's ... most difficult challenges related to digital and marketing strategy, operations , transformation, and expansion. Our industry experts work closely with Capco's… more
- City of New York (New York, NY)
- …improvement of IT services across the organization. This role advocates for our customer -facing help desk operations , with a focus on building and scaling ... drives proactive problem solving and escalation management. The Director ensures IT operations are efficient, measurable, and customer -focused by developing and… more
- Siemens Energy (Olean, NY)
- **A Snapshot of Your Day** Customer Technical Support is a fast- paced customer -centric world. You spend your day helping others, answering their questions, ... to obtain a passport. Occasional work during off-hours and weekends is required to support 24/7 operations . Must be willing to relocate if not in commuting… more
- Justworks (New York, NY)
- …team with specific tasks to improve overall operational efficiency. They will support customer requests related to Justworks' workers' compensation policy, ... workers' compensation insurance risks, working closely with the Underwriting, Customer Support , and Licensing teams at Justworks....+ Minimum of 1 year of experience in an operations , insurance role, or customer service related… more
- The Walt Disney Company (New York, NY)
- …+ Define and champion the product vision, strategy, and roadmap for our customer support tools, aligning with overall business objectives and customer ... gathering to launch and post-launch optimization. + Collaborate extensively with customer support leadership teams, agents, and other internal stakeholders… more
- MTA (New York, NY)
- …with critical functions, such as data centers and command centers, ensuring uninterrupted support for core MTA operations . The Director oversees Real Estate's ... square feet, supported by IWMS and strong data governance. + Supervise support services including audiovisual operations , mailroom, print center, and logistics… more
- Meta (New York, NY)
- …and preventing negative experiences. The Surfaces Operations team within Integrity and Support Operations strives to keep our platforms safe. This team plays ... Become an Subject Matter Expert in various integrity and support issues across Operations at Meta 2....management, consulting experience, data analysis or technical systems) and/or customer operations 14. Experience communicating with a… more