- Lumen (Albany, NY)
- …we digitally connect the world and shape the future. **The Role** The Sr Director Customer Care Digital Delivery Operations leads a strong team of customer ... to align priorities, implement and evaluate initiatives designed to strengthen customer experience and support profitable growth. Accountability for operational… more
- Trinity Health (Syracuse, NY)
- …for improvement to the Regional Manager. Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to ... General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS)… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...to lead the development and execution of partner programs, operations , and tools-core pillars of our alliance strategy.** This… more
- ITT (Syracuse, NY)
- …in lab environment * Supervise and assist installation and commission of motor-drives at customer locations * Support VIDAR operations to develop and execute ... facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000… more
- Red River (Albany, NY)
- …of direct reports, consisting of Consultants, Systems Engineers and Operations Support staff. **Minimum Education/Certification/Experience Requirements:** + ... and expand the customer account with more growth-focused on the customer 's infrastructure and application deployment/ operations . The end goal is to… more
- PagerDuty (Albany, NY)
- PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as ... seeking a **Senior Product Manager, AIOps** , to join our diverse, customer -focused team building the industry's best event orchestration and automation capabilities… more
- Walgreens (Troy, NY)
- …customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. ** Operations ** + Supervises the operation of the ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store… more
- GovCIO (Albany, NY)
- …win (pWin). Solution Development (Mission-Focused) + Define solutions that address customer mission needs across cyber operations , cybersecurity, IT, software, ... design and deliver innovative solutions and architectures for federal cyber operations , cybersecurity, IT, software development, data analytics, and AI programs.… more
- Trellix (Albany, NY)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... deployments, operations and maintenance of Trellix solutions in the customer environment, specifically Data Loss Prevention (DLP). This consultant also serves as… more
- Cengage Group (New York, NY)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ **The Client Operations Manager will:** This role will work to manage and ... talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract… more
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