- Monro Muffler/Brake (Fairport, NY)
- …in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Fairport, New York. If you like ... engagement, and digital experiences. This role oversees platforms that support sales, marketing, eCommerce, CRM, customer service,...areas include (not limited to): + CRM Systems + Customer Experience & Digital Channels + Store Operations… more
- Sprinklr (New York, NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...of 70+ and oversee its expansion as the accounting operations team scales to meet the demands of Sprinklr's… more
- TD Bank (New York, NY)
- …broad and diverse range of complex operational activities/ analysis and/or specialized project support or services within Global Operations . **Depth & Scope:** + ... world-class service and value to our clients. **Department Overview** Global Operations and Business Services partners with front office and internal stakeholders… more
- TD Bank (New York, NY)
- …place for successful sustainment of the capabilities assigned; Oversees the development of operations / sales / technology support tools and templates for ... risk issues as a basis for recommending large-scale product, technical, functional or operations improvements + Serves as a source of expert advice to senior… more
- Baylor Scott & White Health (Albany, NY)
- …and commercialization process, and will be responsible for day-to-day product operations post-launch. This role requires a customer -focused, strategic, and ... **Background:** The healthcare industry faces many problems - affordability, substandard customer service and inconsistency in care quality, and is not designed… more
- Kyndryl (Albany, NY)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations , and integrate ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Cayuse Holdings (Albany, NY)
- …+ Collaborate with technical teams to integrate reporting solutions with the Customer Support Center's technology stack, including the CRM, Workforce Management ... intelligence, reporting tools, data analytics, or a similar role, preferably supporting customer support or government service contracts. + Proven experience… more
- TD Bank (Mount Vernon, NY)
- …knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment ... in process improvement opportunities + Ensures necessary due diligence to support the accuracy of all Customer transactions/activities + Proficiency,… more
- TD Bank (New York, NY)
- …team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about ... collaborative and creative in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program… more
- Amazon (New York, NY)
- …managing and executing the next generation of delivery station processes, equipment, and operations . As a customer -obsessed leader, you will play an integral ... - Operations Management/Distribution Center experience - Experience in e-commerce customer fulfillment - Certified OE Black Belt, Green Belt or Lean Sensei,… more