- General Dynamics Information Technology (Langley AFB, VA)
- …Secret/SCI **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Help Desk Support,Networking Tools,Technical ... Specifically, you will be providing Tie-1 Network monitoring, Operational Support, and Help Desk services across a global enterprise. **Task: Network Monitoring/… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …team to deliver state-of-the-art capabilities. The Helpdesk Lead manages and oversees the daily operations of a help desk team, ensuring efficient and ... ** Help Desk Lead - Senior** **Category:**...** Help Desk Lead - Senior** **Category:** Service Desk...workflows, and contributes to the overall success of the help desk team and the organization. CGI… more
- ManTech (Herndon, VA)
- …day remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper ... operations , coordination, maintained urgency, and execution of activities to support help desk operations and services to the DHS customers. This position… more
- Spectrum Comm Inc (Falls Church, VA)
- …facility in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations , and ensures timely resolution of ... Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government… more
- Serco (Herndon, VA)
- …a DoD Secret security clearance_** **In this role you will:** + Oversee daily operations of Help Desk , Field Services, and Deployment Services teams. ... years in a leadership role + Demonstrated experience managing service operations teams such as Help Desk , Field Services, and/or PC Imaging/Deployment teams… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ... duties and responsibilities:** * Team Management: o Supervising, training, and mentoring help desk staff. o Managing schedules, performance, and workload… more
- Koniag Government Services (Chantilly, VA)
- …+ Perform code testing and participate in code reviews + Support FTP and SFTP transmission operations + Implement Help Desk resolutions for Level II and III ... requirements + Experience with FTP and SFTP protocols + Familiarity with Help Desk ticketing systems + Ability to create and maintain technical documentation +… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Specialist ( Help Desk ) Location Dahlgren, VA 22448 US...support of Industry, Federal, or Department of Defense (DoD) operations . The ideal candidate will be a motivated, detail-oriented… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38371 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you!...to our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst** to help … more