- University of Virginia (Charlottesville, VA)
- …health or IT related majors Experience: 3 years relevant experience in a Help Desk /Information Systems setting or with Scheduling and/or Registration at UVA. ... Licensure: Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) by the NAHAM required within 18 months of hire date. PHYSICAL DEMANDS Job requires standing for prolonged periods, frequently bending/stooping, reaching… more
- ManTech (Norfolk, VA)
- …Center (NOC) or Network Operations Security Center (NOSC) environment including help desk , customer communication, trouble ticketing, and issue resolution + ... Familiarity with cloud-based network management platforms for microwave systems **Clearance Requirements:** + Active Secret security clearance with the ability to obtain and maintain an active Top Secret/ SCI security clearance. **Physical Requirements:** +… more
- Leidos (Newport News, VA)
- …and technical proficiency in the Leidos software to participate in the NIPR and SIPR Help Desk schedule. Support deployed software system with Help Desk ... of the software, enabling them to better respond to Help Desk tickets from the field. +...with a Secret clearance. + Strong understanding of Military operations (eg Emergency Management (EM); Crisis Action Team (CAT)… more
- CACI International (Chantilly, VA)
- …IT operations in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. Proven ... role ideal for professionals with a passion for IT operations , frontline support, and delivering mission-focused results. As a...such as HP OpenView or CA Concord. HDI Customer Help Desk Analyst certification or equivalent. Microsoft… more
- CACI International (Chantilly, VA)
- … operations in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + Proven ... role ideal for professionals with a passion for IT operations , frontline support, and delivering mission-focused results. As a...as HP OpenView or CA Concord. + HDI Customer Help Desk Analyst certification or equivalent. +… more
- TekSynap (Arlington, VA)
- …training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and ... operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility...supervision of help desk employees. + Knowledge of Tech… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... position can execute all tier 1 and 2 service desk tasks and must be able to perform the...Managing IT projects to improve infrastructure. Maintaining disaster recovery operations including backup and restore procedures. + Documenting IT… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... as data development, consultation, and warehousing) for all CIO operations . The Data team uses Azure SQL, SQL Server,...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- Pearson (Richmond, VA)
- …and customers with exceptional support and training. All members of the School Support Help Desk Team help facilitate the ability of school-based employees ... staff, corporate staff, and customers, by handling inbound calls to the School Support Help Desk and assisting our staff and customers to evolve their… more
- TEKsystems (Fort Belvoir, VA)
- … help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality ... administration providing access to the necessary websites, applications, or services. Skills Help desk support, Windows 10, Office 365, remote desktop… more
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