- S&P Global (NY)
- **About the Role:** **Grade Level (for internal use):** 13 **The Team:** The Service Delivery team is responsible for ensuring that the EDM Hosted Service ... to meet client needs, maintain quality standards, and drive continuous improvement in service offerings. Overall, the service delivery team plays a… more
- Guardian Life (New York, NY)
- **Overview** The Group Benefits Data & AI (GB D&AI) team is looking for a Product Delivery Lead (the 'role') to work closely with one of our core GB value ... value realization. From a strategic management perspective, the Product Delivery Lead will develop a keen understanding...honest and brave with issues/escalations, and have a client service mentality. **You have:** + 10+ years of experience… more
- Google (New York, NY)
- …leading a technology-focused vendor program. + 8 years of experience in people management. + Experience building business cases or plans that incorporate market ... management and presentation skills. YouTube has grown into a community used by people across the globe to access information, share video, and shape culture. The… more
- TYLin (New York, NY)
- **TYLin** is a globally recognized, full- service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the ... we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more… more
- HD Supply (Cheektowaga, NY)
- …daily routes are complete and accurate. + Delivers customer orders within a service area, including interfacing with customers on order issues. + Provides feedback ... to management on escalated customer service and sales-related concerns. **Nature and Scope** + Problems...a variety of methods to develop customized solutions. May lead the daily operations of a department or team.… more
- HSBC (New York, NY)
- …role will lead on business change policy and regulatory changes, overseeing delivery via People Advisory, with a cohesive strategy and framework across all ... more than 40 million customers. We're bringing together the people , ideas and capital that nurture progress and growth,...markets. The role holder will lead the US market, including for Canada ServCo. Reporting… more
- Parity (New York, NY)
- …performing, experienced, process oriented and mission-aligned executive ready to manage Parity's service delivery teams and advance their career at the ... + Manage and continuously improve all aspects of the Customer Experience and service delivery operations including support tools + Drive customer retention and… more
- Xylem (Auburn, NY)
- …expectations through innovative and sustainable solutions. **THE ROLE:** The Technician in IT Service Delivery is a vital role focused on the operational aspects ... company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a...systems * Train users on new technology and software Service Delivery Management: * Manage service… more
- JPMorgan Chase (New York, NY)
- …improve and optimize the JPMC employee experience throughout North America. As a Regional Service Lead for Amenity Services North America, you will work closely ... you will develop and execute operational strategies that emphasize exceptional service delivery , operational excellence, and market differentiation. **Job… more
- American Express (New York, NY)
- …of American Express. **How will you make an impact in this role?** The Senior Service Delivery Manager on the Global Operations Support (GOS) team is responsible ... to inform best practices and drive operational efficiency + Lead , inspire and mentor a production support team whose...results in a dynamic and complex environment + Strong people management skills and proven track record of leading… more