- SAS Shoemakers (San Antonio, TX)
- …for maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and updating software and hardware ... + Effective listening skills and verbal communication, maintaining proper phone etiquette + Be self-motivated, detail-oriented, and have a...PCI Compliance experience a plus + Ability to work on- call , after hours and weekends. + May be required… more
- Owens & Minor (Irving, TX)
- …least two years' experience in an office environment, healthcare setting or call center + Experience utilizing multi-line phone -system. **PHYSICAL DEMANDS** ... Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.… more
- Enhanced Protection Services (Dallas, TX)
- …basis + Maintain current knowledge of client contracts and requirements + Provide phone and email monitoring for emergency security related services + Oversee ... at all times; track requests to ensure site coverage; respond to emergency situations, call -offs, and absences to ensure that client sites have coverage; act as … more
- UTMB Health (Friendswood, TX)
- …clinic treating patients five half-day sessions per week. Participation in evening and weekend phone call coverage and attend any meeting deemed necessary by the ... staff, and physicians in the areas of regulatory, process improvement, performance monitoring , and statistical analysis. + Focuses on better healthcare value and… more
- Pearl Interactive Network (El Paso, TX)
- …user guidelines. + Manage and improve center performance through performance monitoring , problem resolution, system audits, and quality assurance measures. + Aid ... analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + Oversee system… more
- Mass Markets (TX)
- …responsible for conducting training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires ... Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience...operate a computer and other office equipment, including a phone , copier, and printer. The employee may occasionally be… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience to ... needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for batch processing issues and...updates an existing case as applicable, to record each phone , email, or web chat communication with a customer.… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …100% over the phone , chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services ... electronic medical record transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is… more
- Zayo (Dallas, TX)
- …conditions, temperatures, exposed to local flora and fauna. + Engaging, monitoring , and evaluating the performance of vendor/contractors completing work on behalf ... school diploma or equivalent required. + Proficiency using computers, cell phone , test equipment, Microsoft Windows operating system, and Office applications… more
- Zayo (Dallas, TX)
- …conditions, temperatures, exposed to local flora and fauna. + Engaging, monitoring , and evaluating the performance of vendor/contractors completing work on behalf ... fiber optic cable builds, preferred. + Proficiency using computer, cell phone , test equipment, Microsoft Windows operating system, and Office applications. +… more