- Leidos (San Antonio, TX)
- …enterprise service desk suite of tools specifically, ServiceNow. The Service Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow ... area and able to report on-site. **** **Service Operations Manager Primary Responsibilities:** + Operational Oversight: Manage the daily operations ensuring… more
- Verint Systems, Inc. (Austin, TX)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... cloud platforms. You'll work cross-functionally with Operations, Engineering, SRE, Support, and Product teams to ensure that recurring problems are addressed at the… more
- Insight Global (Plano, TX)
- …Lifecycle Management, Operations, and Cost Optimization. Each program is led by a dedicated Product Manager , and this PM/Scrum Master will serve as the single ... across four IT Operations programs, each with its own Product Manager . Serve as the single point...Prior experience working in an infrastructure/IT Operations organization ( ITSM , Capacity Management, Storage, etc.) Experience in Azure cloud… more
- Leidos (Houston, TX)
- …Modernization Sector currently has an opening for a Microsoft Collaboration Engineer Manager to lead our M365 Collaboration team that supports our Microsoft 365 ... And, above all else, continuously enhance the end-user experience. Microsoft Collaboration Engineer Manager will act in a lead role in directing the operations of… more
- Caterpillar, Inc. (Irving, TX)
- …in it. **Role Summary:** We are seeking a proven, proactive Senior Digital Operations Manager to join our digital team. You will be responsible for leading a highly ... skilled group of product engineers and technical analysts to monitor, operate and...Java), APIs, and CI/CD pipelines + In-depth knowledge of ITSM , SLAs/SLOs, ServiceNow, operational metrics, and observability + Advanced… more
- Ensono (Houston, TX)
- …schedule that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific ... clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this...maintenance of products) related to CICS TS and OEM product support. + Thorough working knowledge of the capabilities… more
- Bank of America (Plano, TX)
- …have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release ... and financial industry standards + Experience with CMDB, ITAM, ITSM and Discovery processes **Skills:** + Innovative Thinking +...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Bank of America (Plano, TX)
- …domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates ... Snowflake, Teradata, Tableau) + Familiarity with ServiceNow modules like ITSM , ITOM, and HR Service Delivery + Strong understanding...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more