- Coinbase (Albany, NY)
- …ceremonies, backlog refinement and reporting in Jira. * Knowledge of production Support , incident and defect management processes. * Desire to ... business requirements into technical solutions that can scale and support the growth of the company. You will join...Management , Automated Testing, Incident and Defect Management ). * Troubleshoot and fix production issues,… more
- Coinbase (Albany, NY)
- …ceremonies, backlog refinement and reporting in Jira. * Knowledge of production Support , incident and defect management processes. * Desire to ... * Conduct solution walkthroughs, application demos and user training sessions. * Support change management documentation including runbooks. *What we look for… more
- City of New York (New York, NY)
- …tickets to and transfers tickets accordingly, and in a timely manner. - Support Production Control Tasks including mainframe batch jobs. - Operate efficient ... IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be...work outside the business hours (including weekend) to provide support for the incident response(s) as needed… more
- City of New York (New York, NY)
- …with team members and management . - Keep end-user abreast of current incident and service request status. - Document support issues and resolutions. - ... issues. - Operate efficient and effective reporting on incident and problem management , where possible utilizing...- Minimum 6+ years of hands-on experience with Application Production Support . - Minimum 3+ years of… more
- CVS Health (Albany, NY)
- …focus, you will be a vital part of our core ITSM functions, including Major Incident Management to resolve critical outages, Reactive Problem Management to ... approach to problem-solving. Collaborating with various engineering, product, and support teams, you'll identify incident trends and...Problem Management :** + Join forces with major incident management in Root Cause Analysis (RCA)… more
- Bloomberg (New York, NY)
- …+ Conduct root cause analysis and impact determination for incidents to help drive incident management review with product, legal, and compliance teams + Create ... Fixed Income Index Production Analyst Location New York Business Area Data...quality control and dissemination of the index products and support the stability and growth the index business. **We'll… more
- Ducommun (Coxsackie, NY)
- Production Spray Painter Job Summary & Essential Functions: The following describes in general terms the purpose and scope of the position. This occupation requires ... understanding of rework procedures. . May perform such work incident to work described above, such as touchup, masking,.... Maintains a high level of 6S involvement. . Support Lean initiatives by participating in CI events and/or… more
- SMBC (New York, NY)
- …follow the sun, proactive and automated support environment and procedures. * Incident Management : Develop and implement incident management ... employees. **Role Description** We are seeking a Head of Production Support to lead our production...preferably Fixed Income and Rates. * Strong understanding of incident management and root cause analysis leveraging… more
- MUFG (New York, NY)
- …troubleshooting, installation, system maintenance, incident management , change management , customer service and support . + Typically possesses a minimum ... more details. **Job Summary:** Provide Video Conference and IT support to multiple sites in a territory or geographic...performance. + Maintain ticketing queue with a focus on incident management , ticket prioritization, escalations and closing… more
- Citigroup (New York, NY)
- The Global Spread Products (GSP) production management group provides direct support to a diverse set of trading desk all trading under the "GSP" banner with ... with follow-through to resolution. **Qualifications** + Demonstrated experience in an Application Support , Production Management , or related role would be… more