- Citigroup (New York, NY)
- The Global Spread Products (GSP) production management group provides direct support to a diverse set of trading desk all trading under the "GSP" banner with ... with follow-through to resolution. **Qualifications** + Demonstrated experience in an Application Support , Production Management , or related role would be… more
- PSEG Long Island (Bethpage, NY)
- …access restrictions associated with changes to the information system. Configuration Management Specialist will establish and support automated mechanisms to ... consistent with Infrastructure specifications, client requirements and corporate policies. * Support implementation and management of security policies, alerts,… more
- HSBC (Buffalo, NY)
- …related to the new implementations + Provide full scope of the day-to-day Production Support service including resolution of the live incidents as well ... experience in Agile/ DevOps (Development and Operations) environment and in assisting in production support + Proven triage capability under pressure, able to… more
- City of New York (New York, NY)
- …and develop platform monitoring solutions to ensure stability and maintainability of production systems, while providing day-to-day support to the engineering ... scalability, performance, and security. - Integrate DevOps practices with IT Service Management (ITSM) processes to ensure efficient incident , change, and… more
- GovCIO (Albany, NY)
- …such as Postgres, NoSQL, SQL and Cassandra DB. + Provide day-to-day incident and deployment support of multiple database technologies, including Oracle, ... Service Level Agreements (SLAs) + Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex,… more
- JPMorgan Chase (New York, NY)
- …resolution to service restoration + Lead incident , problem, and change management in support of full stack technology systems, applications, or ... technology operations, impacting the core of our business services. As a Technology Support Lead in Electronic Trading Technology, you will play a leadership role in… more
- Public Consulting Group (Albany, NY)
- …deployed and verified within production environments. Application & Change Management + Support project managers across multiple projects and clients, ... client expectations and regulatory requirements in collaboration with client management and incident management teams....3 years of experience in business operations, analytics, or production support . \#LI \#EDU \#LI-KA **As required… more
- Celonis (New York, NY)
- …as Code (IaC) tools such as Terraform and Kustomize. + Exposure to incident management practices, on-call rotations, and postmortem culture. The base salary ... on Kubernetes, applying SRE principles to drive observability, automation, and incident prevention. + Own high-priority application incident escalations,… more
- Owens & Minor (White Plains, NY)
- …+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation ... management , including installations, upgrades, and troubleshooting. + Experience with incident management tools, such as ServiceNow, is preferred. + Strong… more
- TD Bank (New York, NY)
- …area and contributes to project plans, estimations, timelines and status updates to support management team / clients on prioritizing new and existing projects ... support functions such as risk, technology, model risk management and incorporate interfacing features. + Develop and maintain...and are being met + Provides technical expertise during Incident management , analyzes incident reports… more