- PNC (Farmers Branch, TX)
- …recovery solutions to minimize downtime. * Demonstrated leadership in high-pressure production support environments, ensuring timely resolution and effective ... in regulated banking or financial services industry strongly preferred. Incident & Problem Management : * Proven experience...objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC… more
- US Bank (Dallas, TX)
- …years of relevant work experience in business and risk analysis, IT Service Management , production support , product/project management , or application ... system software and hardware solutions + Experience providing prompt and high-quality production support to complex mainframe legacy systems during incidents,… more
- PNC (Dallas, TX)
- …root cause analysis efforts, resolving underlying issues, driving continuous improvement in incident management process, and reducing mean time to resolution. + ... business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates… more
- TE Connectivity (Austin, TX)
- …technical support to the Operations team, including Quality and Production , for efficiency improvement and safe launch. + Execute technical documentation to ... are responsible for product development, and qualification from market definition through production and release; assist in the qualification of suppliers for new… more
- JPMorgan Chase (Plano, TX)
- …concisely. + Analytical thinker with business acumen and a solution-based focus on incident and problem management . + Proven experience in building or supporting ... issue identification and troubleshooting. + Experience with ITIL processes such as incident , problem, and lifecycle management . + Knowledge of container… more
- Amazon (Austin, TX)
- … Management : Maintain and optimize the ServiceNow platform, including Incident , Problem, Change, Asset, and Configuration Management modules, ensuring ... - Experience with maintaining and optimizing the ServiceNow platform, including Incident , Problem, Change, Asset, and Configuration Management modules, ensuring… more
- TISTA Science and Technology (Austin, TX)
- …performance, reliability, and compliance of mission-critical cloud services that support Veterans and VA stakeholders. This role bridges software engineering, ... rotations to ensure 24/7 uptime and quick recovery from outages. + Document incident reports and contribute to postmortems to prevent recurrence. + Automate manual… more
- Bank of America (Plano, TX)
- …Information Security, Cyber Security or similar Network Security fields providing Request, Incident , Change and Problem Management support + Experience ... desirable. **Skills:** + Analytical Thinking + Application Development + Automation + Production Support + Risk Management + Adaptability + Business Acumen +… more
- United Airlines (Houston, TX)
- …the necessary alerting and monitoring set up, along with the appropriate documentation for incident management + Attend all incident management calls ... care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with… more
- Rubrik (Austin, TX)
- …solutions and supporting infrastructure in cloud and datacenter environments in support of internal customer security needs and FedRAMP requirements * Develop ... tasks that span from Security Operations to Infrastructure as Code in support of InfoSec initiatives * Manage the availability, capacity and configuration of… more