- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Meta (Richmond, VA)
- …experience in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development **Public ... production engineering teams to develop scalable and adaptable Incident Response and Investigative solutions 8. Focus on identifying...of our detection and response functionalities 9. Coach, mentor, support and care for the team in a way… more
- Fannie Mae (Reston, VA)
- …response to incidents. *THE IMPACT YOU WILL MAKE* The Operations Engineering Advisor - Production Support Services role will offer you the flexibility to make ... in a 24/7/365 environment using the standard Fannie Mae incident management processes and inform management...6+ years of working experience with applications in a production support environment using above technologies, SOA,… more
- PenFed Credit Union (Mclean, VA)
- …weekly and monthly meetings related to Incident , Problem and Change Management . + Identify production environment stability trends. Escalate concerns through ... with other IT staff, to appropriately prioritize scheduling of production implementations, incident remediation changes and problem...required. + Proficient in Change Management , Problem Management , and Incident Management in… more
- PenFed Credit Union (Mclean, VA)
- …and monthly meetings related to Incident , Problem and Change Management . Identify production environment stability trends. Escalate concerns through the ... requires extensive experience in leading and maturing ITIL-based processes, specifically in Incident Management , Change Management and Problem Management… more
- Fannie Mae (Reston, VA)
- …*Minimum Required Experiences* * 6 years of experience Operations Engineering in a Production Support environment * 6 years of working experience with ... knowledge of principles, advanced techniques, and theories while determining incident response plans, policies, and procedures for Fannie Mae,...applications in a production support environment using, SOA, Java, Python… more
- Owens & Minor (Richmond, VA)
- …+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation ... management , including installations, upgrades, and troubleshooting. + Experience with incident management tools, such as ServiceNow, is preferred. + Strong… more
- General Dynamics Information Technology (Springfield, VA)
- …Family:** Engineering (General) **Skills:** Cybersecurity, Incident Response,Security Incident Response **Certifications:** Certified Incident Management ... of incidents. + Collaborates with appropriate authorities in the production of security incident reports. + Categorizes...the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident … more
- William C Brown Inc (Springfield, VA)
- …and when approved by the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident Case Management System ... for a Cyber Security Engineering Specialist III to provide support for our customers. What You'll Get to Do:...of incidents + Collaborates with appropriate authorities in the production of security incident reports + Categorizes… more
- CGI Technologies and Solutions, Inc. (Reston, VA)
- …training and resolving Production incidents and inquiries. Key Job Functions 1. Incident Management * Triage and resolve Production incidents related to ... support and smooth operations of cloud based infrastructure, support change windows, incident response and resolution...this role:** * 6-8 years of related experience on Production Support * 2-3 years of related… more