• EOC Incident Management - Watch…

    ASM Research, An Accenture Federal Services Company (Ashburn, VA)
    …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
    ASM Research, An Accenture Federal Services Company (05/24/25)
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  • Security Engineer, Incident Response

    Meta (Richmond, VA)
    …experience in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Detection and/or response tool development **Public ... production engineering teams to develop scalable and adaptable Incident Response and Investigative solutions 8. Focus on identifying...of our detection and response functionalities 9. Coach, mentor, support and care for the team in a way… more
    Meta (08/01/25)
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  • Operations Engineering Advisor - Enterprise…

    Fannie Mae (Reston, VA)
    …response to incidents. *THE IMPACT YOU WILL MAKE* The Operations Engineering Advisor - Production Support Services role will offer you the flexibility to make ... in a 24/7/365 environment using the standard Fannie Mae incident management processes and inform management...6+ years of working experience with applications in a production support environment using above technologies, SOA,… more
    Fannie Mae (06/18/25)
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  • ITSM Analyst

    PenFed Credit Union (Mclean, VA)
    …weekly and monthly meetings related to Incident , Problem and Change Management . + Identify production environment stability trends. Escalate concerns through ... with other IT staff, to appropriately prioritize scheduling of production implementations, incident remediation changes and problem...required. + Proficient in Change Management , Problem Management , and Incident Management in… more
    PenFed Credit Union (06/11/25)
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  • Director, ITSM

    PenFed Credit Union (Mclean, VA)
    …and monthly meetings related to Incident , Problem and Change Management . Identify production environment stability trends. Escalate concerns through the ... requires extensive experience in leading and maturing ITIL-based processes, specifically in Incident Management , Change Management and Problem Management more
    PenFed Credit Union (06/20/25)
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  • Operations Engineering Advisor - Enterprise…

    Fannie Mae (Reston, VA)
    …*Minimum Required Experiences* * 6 years of experience Operations Engineering in a Production Support environment * 6 years of working experience with ... knowledge of principles, advanced techniques, and theories while determining incident response plans, policies, and procedures for Fannie Mae,...applications in a production support environment using, SOA, Java, Python… more
    Fannie Mae (06/20/25)
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  • Desktop Support Analyst, End User…

    Owens & Minor (Richmond, VA)
    …+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation ... management , including installations, upgrades, and troubleshooting. + Experience with incident management tools, such as ServiceNow, is preferred. + Strong… more
    Owens & Minor (07/27/25)
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  • CSOC Tier 2 Analyst (24x7x365)

    General Dynamics Information Technology (Springfield, VA)
    …Family:** Engineering (General) **Skills:** Cybersecurity, Incident Response,Security Incident Response **Certifications:** Certified Incident Management ... of incidents. + Collaborates with appropriate authorities in the production of security incident reports. + Categorizes...the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident more
    General Dynamics Information Technology (06/03/25)
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  • Cyber Security Engineering Specialist III

    William C Brown Inc (Springfield, VA)
    …and when approved by the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident Case Management System ... for a Cyber Security Engineering Specialist III to provide support for our customers. What You'll Get to Do:...of incidents + Collaborates with appropriate authorities in the production of security incident reports + Categorizes… more
    William C Brown Inc (06/22/25)
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  • AWS Cloud Ops Engineer

    CGI Technologies and Solutions, Inc. (Reston, VA)
    …training and resolving Production incidents and inquiries. Key Job Functions 1. Incident Management * Triage and resolve Production incidents related to ... support and smooth operations of cloud based infrastructure, support change windows, incident response and resolution...this role:** * 6-8 years of related experience on Production Support * 2-3 years of related… more
    CGI Technologies and Solutions, Inc. (07/23/25)
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