- CVS Health (Northbrook, IL)
- …you'll do:** _Proactive Insights:_ + Utilizing an array of " Voice of Customer " tools, the CEM Manager will identify actionable market insights for future ... with heart, each and every day. **Position Summary:** The Manager , Digital CEM is responsible for monitoring and providing...Digital CEM is responsible for monitoring and providing actionable voice of the customer insights to our… more
- Proofpoint (Chicago, IL)
- …Must be able to articulate customer business requirements and serve as the customer voice internally, anticipating most customer needs based on common ... our growing field services team. The mission of the Customer Success Manager is to ensure that...gather feedback to identify trends and acting as the voice of the customer , provide that structured… more
- Publicis Groupe (Chicago, IL)
- …**How You'll Make an Impact** We're seeking a passionate and experienced Principal Program Manager to join our Epsilon Product Engineering Project Management ... suite of SaaS products. You'll be working with our Customer Data Platform (CDP) and Messaging (Marketing Hub) teams,...end-to-end health of the two products. As a Principal Program Manager , you'll drive continuous operational excellence… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …Full time **Location:** IL Oak Brook **Job Type:** Quality **Job Posting Title:** Customer Food Safety and Quality Manager **About Us** **:** TreeHouse Foods ... Description:** **_About the Role:_** The primary role of the Customer Food Safety & Quality Manager is...food safety issues and inquiries while also maintaining the " Voice of the Customer ". + Manage multiple… more
- Cengage Group (Chicago, IL)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these… more
- PNC (Chicago, IL)
- …have an opportunity to contribute to the company's success. As a Marketing Manager within PNC's Special Program Acquisition Marketing organization, you will be ... plans for PNC Organizational Financial Wellness, including PNC's bank-at-work program WorkPlace Banking. This position focuses on both B2B...a challenge. . Advocate for and act as the voice of the customer . PNC will not… more
- MAT Holdings, Inc (Long Grove, IL)
- …+ Voluntary Life / AD&D , Employer Provided Life/AD&D + and More The Program Manager position will lead all day-to-day operational requirements needed to manage ... position is responsible for planning, coordinating and directing all program related activities to ensure that consistent customer...and development of teams + Understands and represents the Voice of the Customer and communicates all… more
- Coinbase (Springfield, IL)
- … customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in shaping and delivering ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
- Coinbase (Springfield, IL)
- …and alignment. Attendance is expected and fully supported. As the CX Compliance Program Manager at Coinbase, you'll lead the charge in combating money ... accessible to everyone. We are seeking an experienced Compliance Program Manager to oversee the execution of...with regulatory requirements whilst ensuring a best in class customer experience. * Lead the translation of Compliance requirements… more
- Microsoft Corporation (Chicago, IL)
- …help them design effective solutions for our customers. **We are looking for a Program Manager (PM) in Microsoft Advertising focused on the Gaming business.** In ... enforcement, and execution excellence including regular updates to the Program Manager and stakeholders, maintaining clarity on...to remove barriers for scale. + Leverages insights across voice of customer , market research, and stakeholder… more
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