- Crate & Barrel (Northbrook, IL)
- …shaping the company's understanding of the customer journey. This role owns the Voice of the Customer (VOC) program , transforming complex customer ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer ...Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring… more
- Coinbase (Springfield, IL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …Full time **Location:** IL Oak Brook **Job Type:** Quality **Job Posting Title:** Customer Food Safety and Quality Manager **About Us** **:** TreeHouse Foods ... Description:** **_About the Role:_** The primary role of the Customer Food Safety & Quality Manager is...food safety issues and inquiries while also maintaining the " Voice of the Customer ". + Manage multiple… more
- The Cary Company (Addison, IL)
- Customer Service Manager Location: Addison, IL (On-site) Compensation: $70,000-$80,000 annually + incentives & benefits (Compensation varies based on experience ... The Cary Company is seeking a dynamic and hands-on Customer Service Manager to lead our high-performing...fulfillment Be a Cross-Functional Connector + Act as the voice of the customer in cross-departmental initiatives… more
- Proofpoint (Chicago, IL)
- …be able to articulate customer business requirements and serve as the customer voice internally + Working knowledge of email security concepts and frameworks ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...manner, and meeting presence within all levels of the customer 's organization + Strong project and/or program … more
- American Express Global Business Travel (Chicago, IL)
- …collaborative culture where your voice is valued. Amex GBT Egencia is seeking a Program Manager to join our Product & Engineering team. We are looking for ... Finance, GCO and B2B Excellence. + Identify the relevant stakeholders for each program and manage expectations. + Collaborate with all partners to understand the… more
- Coinbase (Springfield, IL)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... guide members to new products and features. * Translate voice of customer insights into roadmap changes...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Sumitomo Pharma (Springfield, IL)
- …will play a lead role in ensuring our onsite Team is providing outstanding customer support, enhancing our Meeting Support program , and assisting in providing ... a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding of Good… more
- GE HealthCare (Chicago, IL)
- …turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Job ... write clearly and convincingly in English, tailoring communication methods to customer 's requirements. + Demonstrated experience and proficiency with MS Office word… more
- Edwards Lifesciences (Naperville, IL)
- …reimbursement changes, and emerging technologies. + Conduct competitive analysis and voice -of- customer research to inform product positioning and lifecycle ... are aligned with product capabilities and compliance requirements. + Serve as the voice of the customer in internal planning and product development discussions.… more