• TreeHouse Foods, Inc. (Oak Brook, IL)
    …Full time **Location:** IL Oak Brook **Job Type:** Quality **Job Posting Title:** Customer Food Safety and Quality Manager **About Us** **:** TreeHouse Foods ... Description:** **_About the Role:_** The primary role of the Customer Food Safety & Quality Manager is...food safety issues and inquiries while also maintaining the " Voice of the Customer ". + Manage multiple… more
    DirectEmployers Association (08/27/25)
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  • International (Lisle, IL)
    …cross-functional teams to take timely, data-driven actions. You will be the voice of the customer , driving improvements in product reliability, safety, ... Overview We are looking for a proactive and results-driven Field Quality Project Manager (FQPM) to lead the charge in identifying, tracking, and coordinating the… more
    DirectEmployers Association (10/21/25)
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  • Ralliant (Springfield, IL)
    …as primary escalation point of contact for assigned accounts. + Partner with Program Managers to balance customer commitments with delivery feasibility. + Act ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...as the " voice of the customer " across the organization,… more
    DirectEmployers Association (09/05/25)
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  • Henkel (Chicago, IL)
    …share of voice . + Analyze sales data, marketplace trends, and customer insights to identify growth opportunities and recommend strategic actions. + Continuously ... Key Account Manager - Amazon International **_About_** **_this_** **_position_** At...policies (depending on role), and vacation buy / sell program + **Financial:** 401k matching, employee share plan with… more
    DirectEmployers Association (11/11/25)
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  • DataRobot (Springfield, IL)
    …create a category in AI. We're looking for an experienced Product Marketing Manager to own the story, strategy, and go-to-market strategies for Agentic AI. You'll ... do** + **Own the Agent Platform Storytelling:** Be the voice of the DataRobot Agentic AI Platform. Shape the...and the overall product roadmap. + Ability to conduct customer and market research to understand AI Leader and… more
    DirectEmployers Association (10/16/25)
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  • Ace Hardware (Oak Brook, IL)
    …efforts and assets. It sits squarely at the intersection of strategy, creative and customer obsession to lead how Ace Hardware and our stores show up socially and ... and execute a content strategy that reflects our brand identity, values, and voice -tailored to resonate with our audience across platforms + Build campaigns that… more
    DirectEmployers Association (11/01/25)
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  • Manager , Customer Experience

    Crate & Barrel (Northbrook, IL)
    …shaping the company's understanding of the customer journey. This role owns the Voice of the Customer (VOC) program , transforming complex customer ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer ...Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring… more
    Crate & Barrel (10/20/25)
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  • Senior Engineering Manager…

    Coinbase (Springfield, IL)
    …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
    Coinbase (11/05/25)
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  • Customer Service Manager

    The Cary Company (Addison, IL)
    Customer Service Manager Location: Addison, IL (On-site) Compensation: $70,000-$80,000 annually + incentives & benefits (Compensation varies based on experience ... The Cary Company is seeking a dynamic and hands-on Customer Service Manager to lead our high-performing...fulfillment Be a Cross-Functional Connector + Act as the voice of the customer in cross-departmental initiatives… more
    The Cary Company (10/23/25)
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  • Sr. Expert Customer Success Manager

    Proofpoint (Chicago, IL)
    …be able to articulate customer business requirements and serve as the customer voice internally + Working knowledge of email security concepts and frameworks ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...manner, and meeting presence within all levels of the customer 's organization + Strong project and/or program … more
    Proofpoint (11/08/25)
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