- Proofpoint (Chicago, IL)
- …be able to articulate customer business requirements and serve as the customer voice internally + Working knowledge of email security concepts and frameworks ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that...manner, and meeting presence within all levels of the customer 's organization + Strong project and/or program … more
- American Express Global Business Travel (Chicago, IL)
- …collaborative culture where your voice is valued. Amex GBT Egencia is seeking a Program Manager to join our Product & Engineering team. We are looking for ... Finance, GCO and B2B Excellence. + Identify the relevant stakeholders for each program and manage expectations. + Collaborate with all partners to understand the… more
- Coinbase (Springfield, IL)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... guide members to new products and features. * Translate voice of customer insights into roadmap changes...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Sumitomo Pharma (Springfield, IL)
- …will play a lead role in ensuring our onsite Team is providing outstanding customer support, enhancing our Meeting Support program , and assisting in providing ... a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding of Good… more
- GE HealthCare (Chicago, IL)
- …turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. **Job ... write clearly and convincingly in English, tailoring communication methods to customer 's requirements. + Demonstrated experience and proficiency with MS Office word… more
- Edwards Lifesciences (Naperville, IL)
- …reimbursement changes, and emerging technologies. + Conduct competitive analysis and voice -of- customer research to inform product positioning and lifecycle ... are aligned with product capabilities and compliance requirements. + Serve as the voice of the customer in internal planning and product development discussions.… more
- Coinbase (Springfield, IL)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... the company to technical and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our… more
- Amcor (IL)
- …of Amcor Enablers ( Customer Relationship Management, Voice of the Customer , etc.) + Ensures program coherence and mutual reinforcing nature of Enablers ... **Job Description** The Commercial Excellence function drives the Commercial Excellence program through leading the content reflected in Value Plus. The Commercial… more
- Zoom (Springfield, IL)
- …What you can expect Zoom is seeking a highly experienced and empathetic Senior Product Manager to join our team. In this role, you will play a crucial part in ... identifying customer and end-user pain points. You will be developing...Contact Center, and Zoom Meetings with the global telecom voice and messaging providers. Responsibilities + Having a deep… more
- American Medical Association (Chicago, IL)
- Account Manager (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit ... organization. We are a unifying voice and powerful ally for America's physicians, the patients...at our corporate offices in Chicago for a Account Manager on Marketing and Membership Experience our team. This… more
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